Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.98 - $31.97
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
hybrid work schedule
Job Description
Dana-Farber Cancer Institute, located in Boston and the surrounding communities, is a premier leader in cancer research, patient care, and education. As a renowned academic medical center affiliated with Harvard Medical School, Dana-Farber is dedicated to life-changing breakthroughs in the fight against cancer, HIV/AIDS, and related diseases. The Institute fosters an inclusive, diverse, and equitable environment focused on compassionate, comprehensive care for patients from all backgrounds and designs programs that promote public health, especially among high-risk and underserved populations. Dana-Farber is also committed to advancing scientific innovation and educating the next generation of physician-researchers while partnering with other leading hospitals... Show More
Job Requirements
- High school diploma
- Minimum 2 years of related work experience
- Experience with scheduling systems
- Experience in audiovisual coordination
- Ability to work onsite 2-3 days per week
- Ability to work early mornings, evenings, and weekends as needed
- Ability to stand for extended periods
- Strong organizational skills
- Effective communication skills
- Commitment to inclusion and accessibility practices
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred in Hospitality, Events Management, Business Administration, Communications, or related discipline
- Minimum 2 years of experience in event operations, venue or conference services, hospitality, or facilities coordination in complex organizations such as healthcare, higher education, or nonprofit
- Experience with scheduling systems, audiovisual coordination, vendor management, and onsite event execution
- Knowledge of event and venue operations including room setup standards, run-of-show execution, and post-event reconciliation
- Proficiency with space scheduling and calendaring tools and collaboration platforms
- Ability to read floor plans and produce basic room diagrams
- Working knowledge of audiovisual fundamentals including microphones, projectors, displays, and conferencing platforms
- Strong organizational and time management skills
- Effective verbal and written communication skills
- Professional customer service orientation
- Ability to build positive working relationships and collaborate with internal departments and external vendors
- Problem-solving skills and situational awareness
- Commitment to inclusion and accessibility in event planning and execution
Job Duties
- Coordinate end-to-end event logistics including room set-ups, audiovisual, catering, registration, and accessibility
- Maintain detailed event orders, floorplans, and timelines
- Provide onsite support for event setup, live operations, and breakdown
- Manage room reservations and space assignments using enterprise scheduling systems
- Balance priorities among clinical, research, administrative, and external users
- Issue confirmations and usage policies
- Resolve scheduling conflicts and last-minute changes
- Maintain conference room SOPs, usage guidelines, and equipment checklists
- Ensure conference rooms are clean, properly set up, and stocked with necessary supplies
- Track and coordinate preventive maintenance and repairs with Facilities and AV teams
- Serve as liaison to first-line audiovisual support and coordinate with AV technicians
- Test audiovisual equipment and connections in advance
- Escalate and document AV issues and resolutions
- Respond to other AV and conference services related requests as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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