Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $28.00 - $32.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Tuition Reimbursement
Flexible spending account
Job Description
Dana-Farber Cancer Institute, located in Boston and the surrounding communities, is a globally recognized leader in the fight against cancer, HIV/AIDS, and related diseases. Renowned for its pioneering approach in both cancer research and patient care, Dana-Farber combines cutting-edge science with compassionate clinical practice. This academic medical center is dedicated to delivering exceptional care to patients from diverse backgrounds, with a special focus on reaching high-risk and underserved populations. Alongside providing top-tier treatment, the Institute is committed to groundbreaking research that fuels medical advancements and trains the next generation of physician-researchers. It partners with prestigious institutions including Harvard Medical School-affiliated... Show More
Job Requirements
- High school diploma
- Preferred bachelor’s degree in hospitality, business administration, communications, or related field
- Minimum 2 years experience in event operations, venue or conference services, hospitality, or facilities coordination
- Experience using scheduling systems and calendaring tools
- Experience coordinating audiovisual support and vendor services
- Ability to manage multiple tasks and events concurrently
- Strong organizational and communication skills
- Ability to work flexible hours including early mornings, evenings, and weekends
- Ability to stand for extended periods
- Commitment to inclusive and accessible event management practices
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred in hospitality, events management, business administration, communications, or related discipline
- Minimum of 2 years experience in event operations, venue or conference services, hospitality, or facilities coordination within a complex organization preferred
- Experience with scheduling systems, audiovisual coordination, vendor management, and onsite event execution
- Knowledge of event and venue operations including room setup standards, run-of-show execution, and post-event reconciliation
- Proficiency with space scheduling and calendaring tools and collaboration platforms
- Ability to read floor plans and produce basic room diagrams
- Working knowledge of audiovisual fundamentals such as microphones, projectors, and conferencing platforms
- Strong organizational and time management skills
- Ability to manage multiple events, timelines, and stakeholders simultaneously
- Meticulous attention to detail and follow-through
- Effective written and verbal communication skills
- Ability to produce clear event orders, vendor instructions, and client updates
- Professional customer service orientation
- Ability to build positive working relationships and collaborate with internal departments and external vendors
- Problem-solving skills and situational awareness to anticipate risks and adapt plans
- Calm, professional demeanor in high-visibility settings
- Commitment to inclusion and accessibility in event planning
Job Duties
- Coordinate end-to-end event logistics including room setups, audiovisual support, catering, registration, and accessibility
- Maintain detailed event orders, floorplans, and timelines
- Provide onsite support for event setup, live operations, and breakdown
- Manage room reservations and space assignments in the enterprise scheduling system
- Balance space priorities across clinical, research, administrative, and external users
- Issue confirmations and usage policies
- Resolve scheduling conflicts and last-minute changes
- Manage audiovisual support inquiries and triage technical issues
- Maintain conference room standard operating procedures, usage guidelines, and equipment checklists
- Ensure conference rooms are clean, stocked, and properly set according to standards
- Track and coordinate preventive maintenance and repairs with Facilities and AV teams
- Serve as liaison for first-line audiovisual support including projectors, microphones, and virtual meeting platforms
- Coordinate with AV technicians for complex setups
- Test equipment and connections prior to events
- Escalate and document audiovisual issues and resolutions
- Support other audiovisual and conference services requests as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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