Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $27.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs
Flexible work hours
Job Description
Calvin University is a distinguished Christian liberal arts university affiliated with the Christian Reformed Church. Known for its commitment to integrating faith, learning, and student development, Calvin offers a welcoming and inclusive environment that fosters academic excellence and personal growth. The university places high importance on diversity and demonstrates a strong dedication to establishing positive communication and relationships across various dimensions of diversity, including race, gender, physical limitations, class, and religious perspectives. Calvin University's Office of Admissions plays a pivotal role in recruiting and welcoming prospective students by providing engaging and informative experiences that reflect the university's mission and values.Show More
Job Requirements
- bachelor's degree or equivalent
- one to three years of related experience
- ability to perform essential duties satisfactorily
- positive, helpful, and generous customer service mindset
- strong communication skills both written and verbal
- organizational skills to manage complex information
- problem-solving ability in non-standardized situations
- good decision-making and judgment skills
- technical skills with CRM databases
- ability to connect with diverse audiences
- capability to work independently without supervision
- willingness to work evenings and weekends
- physical ability to lift up to 40 pounds
- capacity to perform office work including prolonged computer use
Job Qualifications
- bachelor's degree or equivalent
- one to three years of related experience
- strong hospitality mindset with a positive customer service approach
- excellent written and verbal communication skills
- ability to organize and communicate complex information effectively
- problem-solving skills to handle situations with limited standardization
- sound judgment aligned with university mission and vision
- proficiency with CRM database systems for data entry, reports, and analysis
- ability to connect with diverse audiences and build relationships
- capability to work independently and manage time efficiently
- availability to work evenings and weekends as required
Job Duties
- daily outreach to targeted students using a multi-channel communication approach
- outreach to recent event and visit registrants to review options and suggest schedule enhancements
- design personalized visit agendas for each student or group to foster deeper connections
- serve students and guests with the highest level of customer service
- coordinate all details of guest and group visits including admissions meetings, tours, faculty meetings, class visits, meals, accommodations, and coach engagements
- communicate effectively with students and guests providing clear and timely information
- organize and execute group visit experiences for schools and community organizations
- provide support in planning on-campus events impacting student recruitment
- manage event registration systems including tracking registrations, attendance, and changes
- provide support answering phones and greeting guests at the front desk as needed
- assist the admissions leadership team with recruitment projects and responsibilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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