
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type: 
Salary
Rate: 
Range $40,000.00 - $50,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee wellness programs
Professional development opportunities
Job Description
The University of Memphis, located in Memphis, Tennessee, is a renowned public research university offering comprehensive educational programs and extensive community services. The institution is committed to excellence in teaching, research, and service to the community, making it a vital hub for academic achievement and professional growth in the region. The Department of Conference and Event Services at the University of Memphis plays a crucial role in enhancing campus life by coordinating and managing diverse events across the main campus. These events range from academic conferences and seminars to social gatherings and university ceremonies. 
The Conference and Event Servic... Show More
The Conference and Event Servic... Show More
Job Requirements
- Bachelor’s degree in a relevant area
- Two to five years of applicable event management experience and/or scheduling experience
- Authorization to work in the U.S.
- Ability to work Monday through Friday with a flexible schedule including early mornings, evenings, weekends, and occasional travel
- Ability to use EMS or similar event management platforms
- Strong computer skills
- Ability to occasionally lift and move up to 10 pounds
- Effective oral and written communication skills
- Ability to work in a fast-paced environment
Job Qualifications
- Bachelor's degree in a relevant field
- Two to five years of event management or scheduling experience in corporate hospitality or university environment
- Proficient in Microsoft Suite and standard computer applications
- Strong interpersonal and organizational skills
- Exceptional oral and written communication skills
- Ability to establish and maintain good rapport with diverse stakeholders
- Experience supervising student workers or graduate assistants
Job Duties
- Process reservation requests in EMS with accurate data entry and thorough information about meetings and events
- Assist all internal and external clients with reservation and space inquiries and EMS troubleshooting
- Ensure client satisfaction through fostering clear and constructive communications and assist with selecting appropriate service vendors and departments
- Prepare client banquet event orders, confirmations, post-event follow up and customer evaluations
- Serve as the main contact for assigned clients, coordinating bookings, managing event details, creating and managing registration sites, tracking and reconciling payments, and communicating University policies and procedures
- Assist summer conference housing program coordinator with duties such as liaison work, room assignments, catering, meeting room selections and setup, transportation, and staffing
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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