Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $27.00
Work Schedule
Standard Hours
Benefits
Competitive medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
401(k) with Company Match
Paid parental leave
Employee assistance program
Job Description
Greystar is a leading, fully integrated global real estate company known for its comprehensive expertise in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar has established itself as a key player in the global real estate market by managing and operating an impressive portfolio valued at over $300 billion across nearly 250 markets worldwide. With office locations spanning North America, Europe, South America, and the Asia-Pacific region, Greystar holds the distinction of being the largest operator of apartments in the United States. The company manages more than 1,000,000 units... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or property management preferred
- strong communication skills
- ability to manage multiple tasks efficiently
- proficiency in Microsoft Office
- ability to work flexible hours, including weekends and evenings
- must maintain a professional and friendly demeanor
- reliable and punctual
- ability to handle confidential information appropriately
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- experience in customer service or hospitality preferred
- ability to coordinate and execute community events
- strong organizational and multitasking abilities
- proficiency with Microsoft Office and email
- basic marketing and social media knowledge
- ability to work collaboratively with property management and sales teams
- knowledge of local area businesses and services
Job Duties
- Greets prospects and residents as they enter the office/leasing area and ensures their comfort while waiting
- assists with tours as needed
- answers phone calls and routes them to appropriate team members
- manages completed service request callbacks
- maintains guest suite schedule and ensures cleanliness
- manages and monitors loading dock and elevator schedule for move-ins and move-outs
- manages all package deliveries and notifies residents within 24 hours
- ensures amenities are in tour condition and prepared for resident use
- develops and executes innovative, creative, and dynamic resident events, services, and programs
- develops outcomes and assessment metrics for programs
- keeps detailed information on local restaurants, shops, delivery places, and maintains positive relationships with vendors and local businesses
- offers recommendations to residents
- monitors and responds to Lifestyle email account
- creates marketing and awareness of events and initiatives
- creates and produces monthly calendar, newsletter, and flyers
- monitors and submits items for Resident Portal postings
- participates in ensuring sales and marketing program standards and benchmarks are met
- provides input into budget development related to activities and resident retention
- manages expenses to budget
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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