Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $70,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The KFC Yum! Center, operated by Legends Global, is a premier multi-use entertainment venue located in Louisville, Kentucky. Known for hosting an extensive range of world-class events including concerts, family shows, sporting events, and various special occasions, the venue prides itself on providing a clean, safe, and welcoming environment. The primary goal of the KFC Yum! Center is to guarantee an ideal entertainment experience and guest satisfaction for every visitor. As one of the region's leading event spaces, it combines state-of-the-art facilities with exceptional service to ensure every event runs smoothly and impressively. Legends Global, the company behind the venue's... Show More
Job Requirements
- Ba/bs degree
- Minimum of 5 years of related work experience
- Highly organized and able to handle multiple projects simultaneously, resolving conflicts as necessary
- Exhibit excellent leadership, problem-solving and communication skills
- Able to handle sensitive and confidential information
- Must be able to work events, multiple shifts, long hours, weekends, and holidays as needed
- Able to move about quickly throughout arena
Job Qualifications
- Bachelor's degree
- Minimum of 5 years related experience
- Strong organizational skills
- Excellent leadership ability
- Effective problem-solving skills
- Strong communication skills
- Ability to handle sensitive information
- Experience managing multiple projects simultaneously
- Knowledge of event management and guest services
- Ability to work in a fast-paced environment
- Experience in coordinating large-scale events
Job Duties
- Serve as primary on-site point of contact for events
- Develop understanding of departmental policies and coordinate event planning
- Communicate with departments to inform staff of event needs
- Develop and update production notes and schedules
- Patrol and inspect facility to ensure readiness
- Manage and resolve issues during events
- Enforce venue rules, policies, and contractual obligations
- Collaborate with University of Louisville for NCAA games planning
- Work with Box Office and production teams on CAD drawings
- Collaborate with finance to estimate production costs
- Compile and review MOD reports and follow up on issues
- Coordinate with first aid providers for event staffing
- Create and submit staffing plans for guest services
- Create cost estimates for events and present for approval
- Serve as escalation point for guest inquiries and complaints
- Enforce and regulate venue security policies
- Document incidents and communicate with management
- Provide training and support to guest services and security staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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