Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
The Michaels Companies Inc. is a leading retail destination in North America dedicated to providing creative and celebratory experiences. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside a robust online presence through Michaels.com and Michaels.ca. With a commitment to fostering creativity and innovation, Michaels caters to a broad range of crafting needs, including arts, framing, party planning, and much more. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, enabling Michaels to offer unique and high-quality products to its customers. Michaels prides itself on... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladders or similar equipment
- willingness to work nights, weekends, and early mornings as needed
- ability to work in climate controlled and some non-climate controlled environments
- compliance with applicable federal, state, and local legal requirements
- ability to perform essential functions with or without reasonable accommodation
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- strong communication skills including written, verbal, and listening
- organizational skills
- interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating fun and creative environments
- demonstrate and instruct participants in craft projects, face painting, and activities
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate with clients and store team members about events
- complete administrative tasks including emails, phone calls, and paperwork
- adjust plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction
- uphold cleanliness and safety standards including setup and breakdown of events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote and enroll customers in rewards program and private label credit cards
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and store maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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