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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $12.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Parental leave
Employee assistance program
health and wellness reimbursement
shift meal
Employee Discounts
Job Description
Radisson, operated by the award-winning company GHG, is a well-respected and globally recognized hospitality brand known for delivering exceptional guest experiences across its network of hotels. As part of a vibrant and expanding hospitality company, GHG proudly ranks among the Nation's 101 Best and Brightest Companies to work for, emphasizing a supportive and dynamic workplace culture. Radisson hotels offer a mix of comfort, elegance, and outstanding service designed to create lasting memories for guests. With its focus on quality and service excellence, Radisson continues to set standards in the hospitality industry, attracting professionals passionate about hospitality and guest relations.
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Job Requirements
- Must be 18+ years of age
- must be able to provide clean DMV driving record for consideration
- sufficient manual dexterity in hands to be able to load and unload luggage
- able to stand for long periods of time, up to 8 hours or more
- able to stoop and bend
- able to lift up to 75 pounds
- able to handle responsibilities that require repetitive motion tasks
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- valid driver's license with a clean driving record
- ability to communicate clearly and professionally
- strong interpersonal and customer service skills
- ability to multitask and handle fast-paced environments with professionalism
- knowledge of local area and hotel services helpful
- flexibility to work various shifts
- commitment to upholding company standards and policies
Job Duties
- Greet guests warmly as they arrive and depart
- assist with luggage and open doors
- escort guests to rooms, outlets, or vehicles and ensure they feel welcomed and supported
- deliver packages, luggage, amenities, and bell carts to rooms with attention to detail and care
- build positive, professional relationships with guests and respond to requests promptly
- safely operate the company shuttle for guest transportation
- maintain shuttle cleanliness and accurate driving logs
- valet park guest vehicles following all safety procedures, applicable laws, and company standards
- coordinate timely pick-ups and drop-offs, navigating multiple requests under changing conditions
- maintain a clean driving record and strong situational awareness while on the road
- communicate clearly and professionally via phone and email to coordinate guest services
- stay knowledgeable about all hotel outlets, events, and local attractions to assist guests and enhance their experience
- collaborate with front office and concierge teams to ensure seamless service across departments
- continuously find ways to improve guest experiences and operational flow
- respond to concerns and complaints with empathy while maintaining adherence to policy
- support daily operations in all areas of the front office as needed
- flex between roles with ease
- maintain strong time management and uphold organizational standards
- perform duties with integrity, positivity, and a guest-first mindset
- practice good stewardship of company resources, time, and equipment
- perform other duties as assigned, requested or deemed necessary by management
- ambassador for Radisson and GHG standards
Job Qualifications
Experience
No experience required
Job Location
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