Evening Valet Attendant $300 Sign on Bonus ($14-$15 + tips) - AC Burlington Hotel
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading provider of premium parking management and valet services, known for its commitment to operational excellence and customer satisfaction. Operating across various locations including hotels, airports, and entertainment venues, Towne Park prides itself on delivering exceptional hospitality experiences. The company emphasizes the importance of employee engagement, safety, and continuous development to maintain its reputation as a top-tier parking service provider. Towne Park values diversity and inclusion, offering both full-time and part-time employment opportunities with competitive compensation and benefits.
The Guest Service Associate role at Towne Park is pivotal in delivering outstanding guest experiences through attentive, ... Show More
The Guest Service Associate role at Towne Park is pivotal in delivering outstanding guest experiences through attentive, ... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the relevant state or a commutable distance
- Availability for second shift from 3 pm to 11 pm including weekends
- Ability to perform physical tasks including lifting up to 100 pounds occasionally
- Good communication skills
- Ability to follow established procedures and guidelines
- Ability to work outdoors in various weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to appropriate places that are approved by the location
- Explains parking rates and retrieval procedures to guests upon arrival
- Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently completes location on all key tags after parking vehicle
- Calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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