Evening Services Representative - Siena Apartments, Santa Maria, CA (Part-Time)
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Competitive wages
401k
Paid sick time
Local Coastal Housing Partnership benefits
rewarding work environment
Job Description
The Towbes Group is a distinguished and award-winning property management, development, and construction services firm headquartered in Santa Barbara, California. With over 60 years of experience on the Central Coast, the company has built a strong reputation for excellence in creating thriving residential communities. The Towbes Group operates fully integrated services focusing on property management and development, consistently emphasizing values such as integrity, community, quality, sustainability, and outstanding customer service. The company is passionately committed to building and managing environments where people feel connected, supported, and empowered to thrive in their living spaces. Their portfolio includes multifamily homes and senior-age... Show More
Job Requirements
- Effectively convey the company’s mission by ensuring the team is customer-focused and provides the best service to co-workers, prospects, residents, guests and vendors at every point of contact while striving to exceed expectations
- High School or General Education Development (GED) equivalent
- Minimum of two (2) years in hospitality, sales, customer service and/or security services environment
- Ability to comprehend, apply, and comply with all state and fair housing laws, company policies, and business procedures
- Effective and professional communication in English with staff, supervisors, residents through verbal, written, and Microsoft Office Suite, and use of cellular phone
- Ability to perform the physical functions of the position, which may include, but are not limited to sitting, standing, bending, walking the property, including a minimum of two flights of stairs, to complete inspections, and deliver resident communications
- Carry ESR assigned cell phone at all times
- Ability to lift a minimum of 25 lbs
- Workshift available: Wednesday through Saturday, 5:30 pm - 11:00 pm
Job Qualifications
- High School or General Education Development (GED) equivalent
- Minimum of two (2) years in hospitality, sales, customer service and/or security services environment
- Ability to comprehend, apply, and comply with all state and fair housing laws, company policies, and business procedures
- Effective and professional communication in English with staff, supervisors, residents through verbal, written, and Microsoft Office Suite, and use of cellular phone
- Ability to perform the physical functions of the position, including sitting, standing, bending, walking the property, including a minimum of two flights of stairs, to complete inspections, and deliver resident communications
- Ability to lift a minimum of 25 lbs
Job Duties
- Conduct regular property walks throughout the community to ensure safety of property facilities, amenities and fixtures are in good operating condition
- Maintain a detailed log to document and report property damage, illegal activity or unacceptable resident/non-resident behavior to the Community Manager
- Enforce all community rules including the clubhouse, recreation areas, and pool, while documenting any significant findings for the Community Manager’s review
- Inform residents that rent payments must be submitted through the rent drop box or made directly at the office during regular business hours
- Remind residents and their guests that glass is not permitted within the pool area, and smoking is strictly prohibited inside the clubhouse and on property premises
- Conduct security checks of vacant apartments at least once per shift
- Secure the clubhouse building and pool area each night at 10 p.m., ensuring all doors and windows are locked and lights turned off
- Assist with janitorial duties, including emptying trash in the office, clubhouse, and restrooms
- Provide prospective resident inquiries with a property brochure, the community site staff business card and direct to the Towbes Group website for further information or to fill out an information card
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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