Evening Security Ambassador

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $38,104.90 - $43,196.54
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Work Schedule

Flexible
Weekend Shifts
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Benefits

meals provided
Flexible Schedule
Supportive team environment
opportunity for full-time and part-time positions
Pre-employment drug screening
Work in an iconic luxury hotel
Interaction with diverse guests and staff

Job Description

Market Pavilion Hotel is a prestigious and iconic luxury hotel located in the heart of Charleston, South Carolina. Known for its exceptional service, elegant accommodations, and prime location, the hotel caters to discerning travelers and guests seeking a refined hospitality experience. The hotel features vibrant dining options such as Grill 225 and the Pavilion Bar, both recognized for their exquisite cuisine and inviting atmosphere. As a part of Charleston's distinguished hotel scene, Market Pavilion Hotel prides itself on delivering top-tier guest services within a welcoming and sophisticated environment. Whether guests are visiting for business, leisure, or special events, the hotel... Show More

Job Requirements

  • Must have experience in providing security services in a restaurant, hospitality, or related environment
  • Ability to respond to disturbances in hotel premises including public areas and guestroom floors
  • Must ensure guests at outdoor Pavilion Bar do not obstruct service areas or pathways
  • Ability to intervene and politely confront patrons causing disturbances
  • Must be able to escort disorderly guests out of the property
  • Required to acknowledge and greet pedestrians as they pass the front entrance
  • Flexibility to work evenings, weekends, and occasional holidays
  • Must have a good driving record and ability to drive guest vehicles when needed
  • Willingness to work with bell staff and assist in luggage handling and vehicle operations
  • Must successfully pass pre-employment drug screening
  • Must be friendly, hospitable, and energetic with a professional demeanor

Job Qualifications

  • Experience in security services in a restaurant, hospitality, or related environment
  • Strong interpersonal and communication skills
  • Ability to enforce policies diplomatically and professionally
  • Experience working as part of a team with bell or valet staff
  • Good driving skills and a clean driving record
  • Ability to handle guest interactions with warmth and professionalism
  • Flexible schedule availability including evenings, weekends, and holidays

Job Duties

  • Warmly greet and welcome all guests entering the hotel including hotel check-ins and dining guests
  • Ensure patrons comply with the evening dress code by enforcing it politely and confidently
  • Verify guest identifications to confirm age for entry after 6pm
  • Respond to disturbances within all hotel premises including public areas and guestroom floors
  • Politely confront and intervene with patrons disturbing others
  • Escort guests who are excessively disturbing out of the property
  • Acknowledge and greet pedestrians passing the front entrance
  • Thank and invite guests back as they exit the property
  • Assist guests with vehicle door operations at arrival and departure
  • Help with luggage handling during arrivals and check-ins
  • Assist valet with dinner guest vehicles and ensure proper vehicle tagging
  • Collaborate closely with bell staff during shifts
  • Follow and utilize arrival and departure reporting data accurately
  • Drive guest vehicles occasionally with care and competency

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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