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Job Overview
Compensation
Hourly
Exact $23.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional development opportunities
Uniform allowance
Job Description
Our esteemed resort is a premier destination known for its exceptional service, luxurious accommodations, and commitment to guest satisfaction. Nestled in a breathtaking location with world-class amenities, we provide an unforgettable experience for all who visit. We pride ourselves on maintaining the highest standards across all departments, ensuring a safe, clean, and welcoming environment for our guests and staff alike. As a leader in the hospitality industry, our resort emphasizes the importance of professionalism, teamwork, and dedication to excellence. We are currently seeking a highly motivated and experienced Evening Resort Supervisor to join our dynamic team.
The Evening Resort Su... Show More
The Evening Resort Su... Show More
Job Requirements
- Must be able to work weekends and holidays
- Must be able to work various shifts primarily 3pm to 11pm and or 12pm to 8pm
- Previous hotel or resort supervisory experience in multiple departments
- Excellent communication and interpersonal skills
- Ability to manage multiple departments simultaneously
- Strong problem-solving and decision-making abilities
- Comfortable handling emergency and guest incident situations
Job Qualifications
- Previous hotel or resort supervisory experience in multiple departments
- Strong leadership and communication skills
- Ability to handle emergency situations calmly and effectively
- Experience in guest service and conflict resolution
- Knowledge of resort operations and brand standards
- Proficiency in shift reporting and activity logging
- Capable of multitasking and prioritizing tasks efficiently
- Flexible with working various shifts including weekends and holidays
Job Duties
- Serve as the primary resort leader on duty during evening hours ensuring smooth operations across all departments
- Act as the main point of contact for guest concerns complaints and special requests resolving issues promptly and professionally
- Conduct evening walkthroughs of the property to ensure cleanliness safety security and brand standards are maintained
- Supervise and support evening staff in Front Desk Housekeeping Food & Beverage Maintenance and other operating departments as needed
- Monitor guest arrivals departures VIPs and special events ensuring exceptional service delivery
- Handle emergency situations such as guest incidents maintenance issues medical situations or security concerns following resort protocols
- Coordinate with resort staff and management to maintain a safe environment for guests and employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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