Evening Host/Hostess, Ambassador Hotel Wichita, Dockum Speakeasy
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Professional training
team environment
Job Description
Ambassador Hotel Wichita, Autograph Collection, is a premier luxury hotel located in the heart of downtown Wichita. Renowned for its sophisticated atmosphere and timeless elegance, the hotel features 117 exquisitely appointed guest rooms and is home to Siena Tuscan Steakhouse, a distinguished dining venue recognized for its fine Italian cuisine and upscale ambiance. The hotel emphasizes an environment where hospitality excellence meets personalized guest experiences, creating a workplace that fosters professional growth and teamwork. Employees at the Ambassador Hotel Wichita thrive in a dynamic setting that values attention to detail, guest satisfaction, and collaborative service delivery.
The Host Pe... Show More
The Host Pe... Show More
Job Requirements
- Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
- Closed toe, non-canvas and non-skid soled shoes
- Ability to walk and stand throughout an eight-hour shift
- Ability to lift trays and soiled dish bins up to 40 pounds
- Ability to communicate clearly and organize in high pressure situations
- Basic knowledge of restaurant menu and service procedures
- Ability to work varying shifts including weekends and holidays
- Prior experience in restaurant or customer service preferred
Job Qualifications
- High school diploma or GED preferred or currently enrolled in secondary education completion
- At least 1 year of experience in restaurant or customer service
- Previous experience as a server preferred
- Successfully completed restaurant training course
- Fluency in reading, writing, and spoken English
- Excellent personal presentation and interpersonal skills
- Ability to communicate effectively with guests, co-workers, and supervisors
- Basic knowledge of restaurant menu, ingredients, and preparation
- Knowledgeable of basic sanitation and computer operations
- Ability to multitask and prioritize in high-pressure situations
- Ability to maintain excellent attendance and punctuality
- Ability to work all shifts including weekends and holidays
Job Duties
- Monitors guests entering and exiting dining area
- Graciously greets guests upon their arrival
- Maintains an accurate, fair and up-to-date waitlist and seating chart
- Informs guests when their table is ready
- Escorts guests to their seats, provides menus to guests, and informs them of the name of their server
- Utilizes Open Table to take reservations and manage seating
- Has complete working knowledge of the menus and daily availability
- Familiar with frequent guests and their preferences
- Directs seating rotation to ensure smooth work flow
- Oversees dining room functioning during meal service, relaying information and ensuring congenial atmosphere
- Answers dining room telephone and takes reservations and messages
- Handles guest service issues promptly and reports to Restaurant Manager
- Completes table checks and operates cash register, reconciling cash till
- Maintains cleanliness of workstation and ensures continuous presence at host stand
- Communicates guest preferences to service team
- Proactively notifies management of seating delays
- Assists servers and bus persons with duties as customer traffic flow allows
- Adheres to company grooming/dress policies and conducts professionally
- Maintains communication and teamwork with co-workers and supervisors
- Follows all company and department procedures, policies, and quality standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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