Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k)
Paid parental leave
Job Description
Greystar is a globally recognized leader in the real estate industry, specializing in property management, investment management, development, and construction services focused on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to manage and operate over $300 billion worth of real estate assets across more than 250 markets worldwide. With offices spread throughout North America, Europe, South America, and the Asia-Pacific region, the company is noted as the largest apartment operator in the United States, overseeing more than 1,000,000 units and beds globally. Greystar’s extensive portfolio also includes nearly $79... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or concierge role preferred
- availability to work evening hours
- strong communication skills
- ability to handle multiple tasks simultaneously
- basic computer proficiency
- attention to detail
- ability to maintain confidentiality
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or similar concierge role preferred
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- proficiency with basic computer applications and scheduling software
- ability to work independently and as part of a team
- knowledge of local area amenities and services
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting
- Answer phone calls, route to appropriate team members, and assist with service request callbacks
- Maintain the guest suite schedule ensuring proper payment and cleanliness
- Manage and coordinate the loading dock and elevator schedule for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening
- Manage all package deliveries by documenting arrivals and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning, and other community services
- Assist the community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local area restaurants, shops, delivery places, and maintain relationships with concierge vendors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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