Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Free well-balanced meal per shift
Discounts on room rates
Dining Discounts
Golfing discounts
Skiing discounts
Spa Discounts
Free parking
paid vacation days
Annual wage increases
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Retirement benefits
recognition programs
unlimited employee referral bonus
Job Description
Marcus Hotels & Resorts, a division of The Marcus Corporation, has been a hallmark of hospitality excellence for over 60 years. With a primary focus on expanding its U.S.-based portfolio of 15 hotels and resorts, Marcus Hotels & Resorts is renowned for delivering unique guest experiences that embody distinctive character and style. They are widely recognized as 'People Pleasing People,' striving every day to create extraordinary moments not only for their guests but also for their employees. The Lincoln Marriott Cornhusker Hotel, situated in downtown Lincoln, Nebraska, is an esteemed part of this legacy. This property has been an iconic... Show More
Job Requirements
- Must be able to work a varied schedule to include evenings, weekends, holidays, Husker Game Days and the ability to work under pressure
- Ability to obtain and maintain an active Lancaster County Food Handler and Responsible Beverage Service Training Certification as well as any additional training/certification requirements per Marcus Hotels & Resorts, Marriott and Lancaster County
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner
- High school diploma or equivalent required
- Prior hospitality experience preferred
- Must be detail-orientated, able to multi-task, produce high quality and accurate work as well as show professionalism in all facets of the workplace
- Must be able to represent the company in a professional, well-groomed and courteous manner at all times
- Excellent conversation and etiquette skills, interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English language
Job Qualifications
- High school diploma or equivalent
- Prior hospitality experience preferred
- Ability to obtain and maintain an active Lancaster County Food Handler and Responsible Beverage Service Training Certification
- Excellent conversation and etiquette skills
- Strong interpersonal, listening and communication skills including reading, writing, speaking and understanding English language
- Detail-orientated with ability to multi-task and produce high quality and accurate work
- Professional, well-groomed and courteous manner at all times
Job Duties
- Monitor club lounge for seating availability, service, safety, cleanliness and well-being of guests
- Act as an ambassador of the Hotel by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction
- Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service according to individual needs
- Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
- Facilitate all transactions to ensure a positive guest experience
- including greeting/welcoming all guests
- Responsible for maintaining stock, cutting, proper storing and labeling of all snacks, fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality
- Maintain glassware inventory, and ensure cleanliness which may include the shining of glassware
- Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed
- Perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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