Evening & Weekend Front Desk Customer Service

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling

Job Description

Our establishment is a well-regarded institution dedicated to providing exceptional customer service and a welcoming environment for all guests. We pride ourselves on creating a favorable first impression as soon as guests arrive, regardless of whether it is their first visit or a subsequent one. Our guests range from those with scheduled appointments, prospective students researching enrollment opportunities, to loyal customers shopping for their favorite Aveda products. As a company specializing in both education and retail, we merge these elements to create a seamless, enjoyable experience for every visitor. We focus on excellence in service, thorough product knowledge, and friendly... Show More

Job Requirements

  • excellent communication skills
  • problem solving ability
  • above average math skills
  • loves people
  • multi tasking skills
  • able to stay busy during slow times
  • welcoming personality
  • ability to make small talk
  • passionate about Aveda products
  • coachable and eager to learn
  • self starter
  • professional phone skills
  • detail oriented
  • team oriented
  • able to count change and reconcile drawer
  • one year of retail or customer service experience
  • high school graduate or equivalent
  • Excel knowledge
  • computer skills for scheduling and email
  • flexible schedule availability

Job Qualifications

  • high school graduate or equivalent
  • one year of successful retail sales or customer service experience
  • excellent communication skills
  • basic math skills
  • proficiency with Excel and computer applications including appointment scheduling and email
  • ability to work flexible hours
  • positive and welcoming personality
  • ability to work collaboratively in a team environment

Job Duties

  • greet guests and make a positive first impression
  • check guests in and manage appointment scheduling
  • complete and organize required paperwork
  • consult with guests to recommend appropriate Aveda products
  • provide information on the loyalty program and answer product-related questions
  • maintain cleanliness and organization of the front retail area
  • assist with retail sales and reconcile cash drawer

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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