Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay rate
employee wine discount
Authentic work environment
Team culture
Job Description
Hess Persson Estates is a distinguished Napa Valley winery renowned for its passion, dedication, and perseverance in producing world-class wines. Founded in 1978 by Donald Hess, the winery has grown under the guidance of the next generation of the Hess family, upholding a legacy of excellence and innovation in viticulture and winemaking. The company takes great pride in fostering a positive and inclusive culture where employees can thrive professionally and contribute to a collective celebration of success. Hess Persson Estates is not only a producer of exceptional wines but also a premier destination in Napa Valley, offering guests immersive and... Show More
Job Requirements
- At least 2 years of experience working in a luxury wine setting with a focus on delivering extraordinary client experience
- Well versed in wine preferably with a qualifying wine certification or willingness to procure wine education through verifiable sources
- Demonstrated aptitude to be client-driven and thrive in a culture of Yes
- An energetic team player with experience contributing towards common goals
- Can safely lift items up to 40 lbs
- Must be 21 years of age and have a valid CA driver’s license
- Maintain a flexible schedule to be available to work weekends holidays
Job Qualifications
- At least 2 years of experience working in a luxury wine setting with a focus on delivering extraordinary client experience
- Well versed in wine preferably with a qualifying wine certification or willingness to procure wine education through verifiable sources
- Demonstrated aptitude to be client-driven and thrive in a culture of Yes
- An energetic team player with experience contributing towards common goals
- Can safely lift items up to 40 lbs
- Must be 21 years of age and have a valid CA driver’s license
- Maintain a flexible schedule to be available to work weekends holidays
Job Duties
- Be a brand ambassador for Hess Persson Estates by offering excellent hospitality experiences to all patrons from diverse backgrounds and varying degrees of wine knowledge including members of The Collectors Club trade VIP and event attendees
- Conduct engaging experiences and tours to passionately represent the portfolio through knowledge of viticultural practices winemaking techniques history and the family vision
- Enthusiastically promote and sell across all channels of wine acquisition ranging from The Collectors Club membership phone and email leads to shipping and walk-out orders
- Understand and utilize the POS system and reservation software to accurately capture all guest information and process orders
- Take ownership in cultivating a lasting client relationship with warm hospitality a consultative approach in making wine recommendations and maintaining genuine personable correspondence
- Work closely with the DTC and Marketing team in attaining revenue goals and assisting with select projects
- Keep up to date with the local and international occurrences in the world of wine and be a continual student of wine
- Ancillary duties may include washing and buffing glassware restocking wine and gift items delivering and clearing culinary plates wiping down counters and contributing to the general upkeep and cleanliness of the Visitor Center
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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