Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
employee wine discount
Positive work environment
Professional growth opportunities
Flexible Schedule
Job Description
Hess Persson Estates is a distinguished winery located in Napa Valley, renowned for its commitment to producing world-class wines and delivering exceptional guest experiences. Founded in 1978 by Donald Hess, Hess Persson Estates represents a legacy of passion, dedication, and perseverance. The winery is now led by the next generation of the Hess Family, who continue to honor Donald's vision by maintaining high standards in viticulture, winemaking, and hospitality. The estate is celebrated for its luxury retail setting, which complements its esteemed wine portfolio, and it serves as a premier destination for wine enthusiasts seeking quality, sophistication, and an authentic... Show More
Job Requirements
- At least 2 years of experience working in a luxury wine setting with a focus on delivering extraordinary client experience
- Well versed in wine, preferably with a qualifying wine certification or willingness to procure wine education through verifiable sources
- Demonstrated aptitude to be client-driven and thrive in a culture of Yes
- Energetic team player with experience contributing towards common goals
- Ability to lift items up to 40 lbs safely
- Must be at least 21 years of age and have a valid California driver's license
- Maintain a flexible schedule to be available to work weekends and holidays
Job Qualifications
- At least 2 years of experience working in a luxury wine setting with a focus on delivering extraordinary client experience
- Well versed in wine, preferably with a qualifying wine certification or willingness to procure wine education through verifiable sources
- Demonstrated aptitude to be client-driven and thrive in a culture of Yes
- Energetic team player with experience contributing towards common goals
- Ability to lift items up to 40 lbs safely
- Must be at least 21 years of age and have a valid California driver's license
- Maintain a flexible schedule to be available to work weekends and holidays
Job Duties
- Be a brand ambassador for Hess Persson Estates by offering excellent hospitality experiences to all patrons from diverse backgrounds and varying degrees of wine knowledge
- Conduct engaging experiences and tours to passionately represent the portfolio through knowledge of viticultural practices, winemaking techniques, history, and family vision
- Enthusiastically promote and sell across all channels of wine acquisition, including The Collectors Club membership, phone and email leads, shipping and walk-out orders
- Understand and utilize the POS system and reservation software to accurately capture guest information and process orders
- Take ownership in cultivating lasting client relationships with warm hospitality and a consultative approach in making wine recommendations
- Work closely with the direct-to-consumer and marketing team in attaining revenue goals and assisting with select projects
- Keep up to date with local and international occurrences in the world of wine and be a continual student of wine
- Perform ancillary duties such as washing and buffing glassware, restocking wine and gift items, delivering and clearing culinary plates, wiping down counters, and contributing to the general upkeep and cleanliness of the Visitor Center
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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