Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.45 - $23.13
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Professional Development
Job Description
Matanzas Creek is a prestigious multi-generational, family-owned winery recognized for producing wines that embody authenticity and exceptional pedigree. As part of the distinguished Jackson Family Wines portfolio, Matanzas Creek carries forward a legacy of quality, tradition, and innovation within the wine industry. The winery prides itself on not only crafting exquisite wines but also delivering unparalleled customer experiences that connect guests with the story and soul behind every bottle. Situated in a vibrant wine region, Matanzas Creek offers visitors a unique opportunity to explore exquisite varietals while enjoying warm and welcoming hospitality in a setting that celebrates heritage and craftsmanship.<... Show More
Job Requirements
- 2 plus years related experience preferred in sales, customer service or hospitality
- Knowledge of wines and ability to tell the story that promotes loyalty and sales
- Able to work a flexible schedule including weekends
- Competency in Point of Sales systems, Microsoft Office including Excel, Word, and Outlook
- Outstanding ability in customer service and working with the public
- Commitment to excellence, high standards and working effectively with a team
- Strong organizational, problem-solving, multi-tasking and analytical skills
- Flexibility and ability to manage changing priorities with enthusiasm
- Must be fluent in English
- Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly
Job Qualifications
- 2 plus years related experience preferred in sales, customer service or hospitality
- Knowledge of wines and ability to tell the story that promotes loyalty and sales
- Competency in Point of Sales systems, Microsoft Office including Excel, Word, and Outlook
- Outstanding ability in customer service and working with the public
- Commitment to excellence, high standards and working effectively with a team
- Strong organizational, problem-solving, multi-tasking and analytical skills
- Flexibility and ability to manage changing priorities with enthusiasm
- Must be fluent in English
Job Duties
- Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly or annual sales targets
- Strengthens preexisting member and collector relationships while establishing new relationships via phone and email
- Provides excellent customer service to guests while supporting Club Manager and Estate Manager with service inquiries
- Assists in phone and email outreach during Club shipments and new wine releases
- Develops referral partners through business development activities to drive sales and awareness
- Assists in hospitality events, calls, and digital communications organized consistently with winery expectations
- Offers exemplary customer service providing customized customer support at all touch points
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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