Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.45 - $23.13
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Job Description
Kendall-Jackson Wine Estate and Gardens is a renowned multi-generational, family-owned winery distinguished by its commitment to producing wines of authenticity and exceptional pedigree. As a well-established player in the wine industry, Kendall-Jackson embodies a tradition of excellence and innovation, crafting wines that embody the unique characteristics of their vineyards and reflect the passion of the family behind the brand. With a rich heritage and an unwavering dedication to quality, Kendall-Jackson has earned its reputation as a leader in the premium wine market, delivering experiences that captivate both casual wine enthusiasts and connoisseurs alike.
This dynamic winery, nestled amidst picturesque ... Show More
This dynamic winery, nestled amidst picturesque ... Show More
Job Requirements
- 2 plus years related experience preferred in sales, customer service or hospitality
- knowledge of wines and ability to tell the story that promotes loyalty and sales
- able to work a flexible schedule including weekends
- competency in point of sales systems, Microsoft Office including Excel, Word, and Outlook
- outstanding ability in customer service and working with the public
- commitment to excellence, high standards and working effectively with a team
- strong organizational, problem-solving, multi-tasking and analytical skills
- flexibility and ability to manage changing priorities with enthusiasm
- must be fluent in English
- able to stand and walk for long periods of time and lift up to 50 pounds repeatedly
Job Qualifications
- 2 plus years related experience in sales, customer service or hospitality
- knowledge of wines and ability to tell the story that promotes loyalty and sales
- outstanding ability in customer service and working with the public
- commitment to excellence, high standards and working effectively with a team
- strong organizational, problem-solving, multi-tasking and analytical skills
- flexibility and ability to manage changing priorities with enthusiasm
- must be fluent in English
Job Duties
- Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly or annual sales targets
- strengthens preexisting member and collector relationships while establishing new relationships via phone and email
- provides excellent customer service to guests while supporting Club Manager and Estate Manager with service inquiries
- assists in phone and email outreach during Club shipments and new wine releases
- develops referral partners through business development activities to drive sales and awareness for the property
- assists in hospitality events, calls, and digital communications in a manner consistent with winery expectations
- offers exemplary customer service at all touch points that provides customized customer support
- supports other team members with training on wines and process to ensure efficient and cohesive customer service
- supports trade hospitality events as needed and other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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