Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Harmons is a well-established grocery store chain known for its commitment to quality products and excellent customer service. With a rich history of serving communities, Harmons prides itself on delivering fresh groceries and a wide selection of merchandise to its customers, both in-store and through its online platform. The company emphasizes a culture of respect, integrity, and collaboration, creating a welcoming atmosphere for both customers and employees. Harmons continues to innovate by enhancing its online shopping experience to cater to the evolving needs of modern shoppers, offering convenience without compromising on quality or service.
The role of the eShop O... Show More
The role of the eShop O... Show More
Job Requirements
- High school diploma or equivalent GED preferred
- or any combination of education, experience, and training which provides the required knowledge and skills
- ability to perform essential job duties satisfactorily
- ability to lift heavy objects weighing up to 50 pounds
- ability to stand, walk, and bend throughout the workday
- willingness to work in varying temperature conditions
- strong communication skills
- basic math skills
- prior experience with customer service is an asset
Job Qualifications
- High school diploma or equivalent GED preferred
- working knowledge of computers including Microsoft Office
- excellent interpersonal and communication skills
- ability to interpret policies and procedures
- working knowledge of internet technology
- basic math and organizational skills
- demonstrate verbal and written communication skills
- must enjoy working with and handling grocery products
- great attention to detail with accuracy
- able to work efficiently in a fast-paced environment
- ability to clearly understand and respond appropriately to the issues that customers present
- ability to demonstrate empathy and prioritize customers issues
- must possess integrity and a positive attitude
- be mission-driven and self-directed
- demonstrate a passion for Harmons’ mission and commitment to working collaboratively
- continually strive to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Job Duties
- Follow established departmental and store policies and procedures
- receive and check incoming eShop orders
- assemble orders as necessary to match individual eShop invoices
- review and inspect orders ensuring that the correct specifications have been met
- confirm pricing accuracy and signage for all products, paying particular attention to ad items
- provide customer support efforts by using product knowledge
- constantly be in touch with the daily updates and requirements of the customers
- help ensure product descriptions are accurate by communicating opportunities to support team
- increase traffic to the website and strengthen Harmons’ customer loyalty
- contact customers to clarify requests
- shop a minimum of 100 units per hour
- multitask by shopping for multiple orders at the same time
- label temperature-controlled products correctly and store in the correct bags to ensure food safety
- ensure customers receive all items by scanning each label before placing in customers’ vehicles
- provide continuous improvement to website conversations and customer engagement
- assist as needed to ensure the success of eShop department as a whole
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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