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Harmons

eShop Associate

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Life insurance

Job Description

Harmons is a well-established grocery store chain known for its commitment to quality, customer service, and community values. With a strong focus on providing fresh, high-quality groceries and excellent customer experiences, Harmons has built a loyal customer base over the years. The company prides itself on fostering a friendly and supportive work environment where employees can grow and thrive. As a mission-driven organization, Harmons emphasizes integrity, collaboration, and continuous improvement to meet and exceed customer expectations. The culture at Harmons encourages innovation and embraces diversity, recognizing that a varied workforce contributes significantly to their success and community engagement.

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Job Requirements

  • High school diploma or equivalent GED preferred
  • Prior retail or grocery experience preferred
  • Basic computer skills including Microsoft Office
  • Good communication and interpersonal skills
  • Ability to interpret policies and procedures
  • Ability to multitask and handle multiple orders simultaneously
  • Physical ability to lift up to 50 pounds
  • Ability to work in a fast-paced environment
  • Attention to detail and accuracy
  • Availability to work flexible hours including weekends

Job Qualifications

  • High school diploma or equivalent GED preferred
  • Working knowledge of computers including Microsoft Office
  • Excellent interpersonal and communication skills
  • Ability to interpret policies and procedures
  • Working knowledge of internet technology
  • Basic math and organizational skills
  • Verbal and written communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Ability to understand and respond appropriately to customer issues
  • Demonstrated empathy and customer prioritization
  • Integrity, positive attitude, and mission-driven approach
  • Passion for Harmons' mission and collaborative work ethic

Job Duties

  • Follow established departmental and store policies and procedures
  • Receive and check incoming eShop orders
  • Assemble orders as necessary to match individual eShop invoices
  • Review and inspect orders ensuring correct specifications have been met
  • Confirm pricing accuracy and signage for all products especially ad items
  • Provide customer support using product knowledge
  • Stay updated with daily customer requirements
  • Communicate product description opportunities to support team
  • Increase website traffic and strengthen customer loyalty
  • Contact customers to clarify requests
  • Shop a minimum of 100 units per hour
  • Multitask by shopping for multiple orders simultaneously
  • Label temperature-controlled products correctly and store in appropriate bags
  • Ensure customers receive all items by scanning labels before vehicle placement
  • Provide continuous improvement to website conversations and customer engagement
  • Assist as needed to ensure success of eShop department

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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