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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Paid sick leave
Employee stock purchase plan
Job Description
First American's Direct division offers comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Founded in 1889, First American has a longstanding reputation in the industry, emphasized by its dedication to putting people first. The company prides itself on fostering an inclusive, supportive environment where innovation and personal growth are encouraged and empowered. Renowned for its people-first culture, First American has received multiple accolades, including being named on the Fortune 100 Best Companies to Work For list for ten consecutive years. In addition to this, it has been recognized as a leading workplace... Show More
Job Requirements
- High school diploma or equivalent
- Strong communication skills, both verbal and written
- Detail oriented with the ability to organize and manage multiple tasks
- Ability to learn and adapt to new technology and software
- Customer service orientation with a positive attitude
- Ability to work effectively in a team environment
- Preferred but not required experience in administration or escrow roles
Job Qualifications
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both internal teams and external customers
- Strong problem-solving and organizational skills
- Detail oriented with a natural curiosity and eagerness to learn
- Ability to thrive in a team environment to deliver beyond customer expectations
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
- High school diploma or equivalent
- Preferred administrative or escrow background but not necessary as training will be provided
Job Duties
- Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
- Communicate regularly with customers during the escrow process flow
- Interpret various agreements as they relate to escrow closings
- Work with a variety of technologies to enable escrow transactions
- Assist customers to ensure a phenomenal customer experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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