Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee assistance program
Job Description
CAVU is a pioneering company dedicated to revolutionizing airport travel experiences for passengers and the businesses that serve them. Established by Manchester Airports Group and backed by over 80 years of aviation expertise, CAVU stands at the forefront of innovation in the airport services sector. The company’s mission goes beyond traditional service; it aims to create seamless, enjoyable, and efficient travel experiences through a commitment to excellence and innovative solutions. With a strong heritage in aviation, CAVU leverages its knowledge and industry experience to consistently push boundaries and set new benchmarks for service quality in airport environments.
CAVU’s name symbo... Show More
CAVU’s name symbo... Show More
Job Requirements
- Minimum 3 years of experience managing hourly employees in an operational setting
- Proven successful experience in hospitality and high-end guest service experience
- Proficient in technology Microsoft 365 Paylocity tablets smartphones etc
- Experience maintaining budgets prioritizing spending and driving profits
- Ability to lead inspire and motivate a diverse team with fairness and empathy
- Ownership and commitment to achieving growth
- Experience using a payroll HRIS system for labor management
Job Qualifications
- Minimum 3 years of experience managing hourly employees in an operational setting
- Proven successful experience in hospitality and high-end guest service experience
- Proficient in technology Microsoft 365 Paylocity tablets smartphones etc
- Experience maintaining budgets prioritizing spending and driving profits
- Ability to lead inspire and motivate a diverse team with fairness and empathy
- Ownership and commitment to achieving growth
- Experience using a payroll HRIS system for labor management
Job Duties
- Provide efficient leadership and training for the team in line with the company values ensuring world class guest service is provided in all functions
- Manage HR functions within the lounge such as recruiting scheduling payroll approval employee relations coaching and development to retain a committed and engaged team
- Ability to partner with cross-functional departments when needed
- Maintain all brand standards as prescribed
- Follow all service flow and SOPs as prescribed and ensure these are followed by all team members
- Responsibility for both front of house and catering elements as business demands require
- Accountability of the catering element menus and food quality
- Work with a selected local chef as needed to create new menu options to be offered in the lounge
- Ensure all lounge employees comply with airport regulations and requirements
- Accountable for all compliances within the lounge including health and safety compliances
- Complete routine maintenance to ensure lounge brand standards are maintained
- Ensure necessary equipment is working and standards are met
- Ensure compliance monitoring system is updated on time on a daily weekly monthly basis as required
- Maintain order and control the stock of consumable items within the budget
- Track and manage time and labor and control labor costs
- Manage budget for other costs such as maintenance uniforms incidental costs etc
- Maximize top-shelf bar up-sales
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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