CAVU Experiences (AMER) LLC logo

Escape Lounge Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
dynamic work environment

Job Description

Escape Lounges / CAVU is a reputable subsidiary of Manchester Airport Group (MAG), the UK’s largest airport operator. Since its expansion into the U.S. market in 2015, MAG has rapidly built a strong presence by offering premium services and consulting to various U.S. airports. Escape Lounges represents one of CAVU's premier product lines, providing an exceptional airport lounge experience that showcases exemplary hospitality operations for travelers. These lounges are designed to offer comfort, luxury, and superior service to airport guests, making every visit a memorable and enjoyable experience. By blending hospitality excellence with operational efficiency, Escape Lounges have earned accolades... Show More

Job Requirements

  • 2+ years of hospitality or restaurant management experience
  • Strong leadership and communication skills
  • Ability to multitask prioritize and problem-solve in a dynamic environment
  • Working knowledge of POS systems Microsoft Office and Teams
  • ServSafe Food Handler and BASSETT certifications or willingness to obtain
  • Availability to work varied shifts including early mornings evenings weekends and holidays
  • Eligibility to pass TSA background check and obtain an airport badge
  • Valid driver’s license if required for airside driving at location

Job Qualifications

  • 2+ years of hospitality or restaurant management experience airport hotel or upscale lounge experience is a plus
  • Strong leadership and communication skills
  • Ability to multitask prioritize and problem-solve in a dynamic environment
  • Working knowledge of POS systems Microsoft Office and Teams
  • ServSafe Food Handler and BASSETT certifications or willingness to obtain
  • Eligibility to pass TSA background check and obtain an airport badge
  • Valid driver’s license if required for airside driving at location

Job Duties

  • Support operations: assist the general manager in overseeing all aspects of lounge operations front of house back of house and administrative functions
  • Team leadership: supervise coach and inspire the lounge team promoting CAVU's values and delivering consistent 5-star service
  • HR and compliance: manage team scheduling hiring onboarding employee relations and ensure all TSA airport and health/safety regulations are met
  • Guest experience: foster a welcoming polished environment that reflects Escape Lounge standards of hospitality and comfort
  • Inventory and quality control: monitor food quality and presentation manage inventory levels and ensure menu adherence and cleanliness
  • Partner collaboration: liaise with business partners to maintain excellence across brand and operational standards
  • Culture and engagement: promote a positive inclusive and values-driven team culture focused on service safety and hospitality excellence

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.