Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.50 - $30.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Parental leave
equipment certification courses
Job Description
Crafty is a leading innovator in the workplace food and beverage industry, elevating corporate programs through enhanced services managed on one cutting-edge, centralized platform. Founded in 2015, Crafty’s mission is to help companies create better workplaces by fostering a culture of employee connectivity and productivity. The company serves some of the world’s biggest brands including DraftKings, Robinhood, and Zillow. Operating out of its headquarters in Chicago and offices in New York and the Bay Area, Crafty manages food and beverage services in over 300 offices, impacting more than 300,000 employees monthly. The company prides itself on a team-oriented and passionate... Show More
Job Requirements
- High school diploma or equivalent
- Previous relevant technical or service experience
- Ability to lift up to 50 lbs and stay on feet for long periods
- Valid Driver's License with a clean driving record
- Willingness to travel to client sites in Manhattan
- Attention to detail and strong problem-solving skills
- Ability to work efficiently in a fast-paced environment
- Strong adaptability and willingness to learn
Job Qualifications
- Previous experience in a related technical or service field
- Strong customer service skills with ability to resolve concerns empathetically
- Excellent communication skills
- Ability to work collaboratively within a team
- Coaching and mentoring skills for training others
- Passion for coffee and espresso culture
- Valid Driver's License with a clean record
Job Duties
- Diagnose and repair coffee, espresso, water and ice equipment
- Communicate clearly with customers explaining diagnoses and repairs
- Provide expert telephone support and guide customers through troubleshooting
- Assist with installation of large or heavy equipment
- Conduct phone and on-location service calls
- Maintain proper inventory of parts and filters in vehicle
- Manage and update work order tickets in system
- Support equipment maintenance training for technicians and team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: