Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,618.95 - $52,287.51
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
healthcare
financial benefits
Time Off Benefits
wellness incentive programs
access to company discounts
Free Meals
Professional and personal development
Job Description
MGM Resorts International, located in Springfield, Massachusetts, is a world-renowned hospitality and entertainment company known for its vibrant and dynamic resorts and casinos. As a leader in the industry, MGM Resorts offers guests unforgettable experiences through a combination of luxury accommodations, high-energy entertainment, and exceptional service in its resort properties. The company prides itself on fostering a culture of inclusion, innovation, and excellence, making it a top employer in the hospitality sector.
At MGM Resorts, the employees are the heart of the business, and each team member plays a crucial role in delivering top-tier services that consistently exceed guest expe... Show More
At MGM Resorts, the employees are the heart of the business, and each team member plays a crucial role in delivering top-tier services that consistently exceed guest expe... Show More
Job Requirements
- High school diploma or GED
- 2 plus years of prior relevant environmental services experience in a supervisory role
- able and willing to work swing and grave shifts including weekends and holidays
Job Qualifications
- High school diploma or GED
- 2 plus years of prior relevant environmental services experience in a supervisory role
- able and willing to work swing and grave shifts including weekends and holidays
Job Duties
- Supervise a team of Environmental Services employees including scheduling, coaching, counseling, and training
- address employee questions and guest concerns to ensure adherence to department procedures and service standards
- provide direction and support to achieve high cleanliness standards in the casino, public areas, offices, and other required spaces
- conduct daily inspections, briefings, and team updates
- prepare end-of-shift reports and manage any property maintenance issues with facilities
- consistently deliver professional, friendly, and engaging service
- assist with administrative and operational functions in collaboration with department leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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