Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible work environment
Competitive PTO packages
competitive compensation
employee appreciation events
Employee health initiatives
Community involvement
Discounts on local sports and gyms
On-site fitness center
Structured career paths
Discounted tuition for online programs
Job Description
Medpace is a full-service clinical contract research organization (CRO) headquartered in Cincinnati, Ohio, with a global presence spanning over 40 countries and employing more than 5,000 professionals. The company is dedicated to providing Phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Medpace's mission is to accelerate the global development of safe and effective medical therapeutics, leveraging its scientific expertise and disciplined approach. With specialized focus areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system disorders, as well as anti-viral and anti-infective therapeutics, Medpace has been an integral contributor to improving patient outcomes worldwide for... Show More
Job Requirements
- Bachelor's degree
- Experience in patient-facing role preferred
- Knowledge of global travel logistics and infrastructure
- Understanding of pharmaceutical clinical research industry
- Prior experience in clinical research or healthcare
- Effective time management skills
- Computer literacy including Microsoft Office
- Ability to work some evenings and weekends as needed
Job Qualifications
- Bachelor's degree
- Experience in a patient-facing role preferred
- Knowledge and experience of global travel logistics, infrastructure and cost drivers
- Knowledge of the pharmaceutical clinical research industry and how participation in clinical trials affects patients, as well as clarity on the benefits of this support
- Prior experience of working within a clinical research/healthcare setting
- Spanish speaking is a bonus, however not essential
- Effective time management skills with a strong ability to manage multiple projects and timelines
- Computer literacy and knowledge of Microsoft Office products such as Word, Excel and PowerPoint
- Determined and enthusiastic to embrace an opportunity within a new service
- Team-player with a positive attitude and genuine love to support patients
Job Duties
- Main point of contact for the patient and clinic nurse to receive and fulfill travel and payment requests
- Work with the client and trial manager to create guidelines and parameters for each new study
- New study set-up activities including adding to portal, setting up in finance, generating materials from templates, ensuring proper regulatory filing and translations
- Onboard the clinic nurse for new sites
- Liaise with patients or their primary caregiver/family member
- Coordinate logistics and translation needs with various outside vendors
- Effectively plan for future visit needs and utilize efficiencies whenever possible
- Track spending and prepare monthly usage financial reporting
- Maintain effective and efficient communication
- May be responsible for other projects and responsibilities as assigned
- Some evening and/or weekend work for patient travel emergency assistance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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