Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible work environment
Competitive PTO
competitive compensation
employee appreciation events
health and wellness initiatives
Community involvement
Discounted tuition
Job Description
Medpace is a leading full-service clinical contract research organization (CRO) headquartered in Cincinnati, Ohio, with more than 5,000 employees across 40+ countries. Medpace specializes in providing comprehensive clinical development services for biotechnology, pharmaceutical, and medical device industries. The company focuses on accelerating the global development of safe and effective medical therapeutics through a scientific and disciplined approach. Their expertise spans all major therapeutic areas, including oncology, cardiology, metabolic disease, endocrinology, central nervous system disorders, anti-viral, and anti-infective treatments. Medpace’s mission is deeply rooted in making a positive global impact on the lives of patients and families affected by various diseases... Show More
Job Requirements
- Bachelor's degree
- Experience in patient-facing roles preferred
- Knowledge of global travel logistics and cost management
- Familiarity with pharmaceutical clinical research and patient impacts
- Experience in clinical research or healthcare settings
- Effective time management and multitasking skills
- Computer literacy including Microsoft Office applications
- Willingness to work some evenings and weekends for emergency assistance
Job Qualifications
- Bachelor's degree
- Experience in a patient-facing role preferred
- Knowledge and experience of global travel logistics, infrastructure, and cost drivers
- Understanding of pharmaceutical clinical research industry and impact on patients
- Prior experience working within clinical research or healthcare settings
- Spanish speaking is a bonus but not essential
- Effective time management skills with ability to manage multiple projects and timelines
- Proficiency in Microsoft Office products including Word, Excel, and PowerPoint
- Enthusiastic and determined to embrace opportunities within a new service
- Team player with a positive attitude and genuine desire to support patients
Job Duties
- Serve as main point of contact for patients and clinic nurses to handle travel and payment requests
- Collaborate with clients and trial managers to create guidelines and parameters for each new study
- Perform new study set-up activities including portal addition, finance set-up, generating materials, and ensuring regulatory compliance
- Onboard clinic nurses at new sites
- Liaise with patients or their caregivers to coordinate travel logistics and support
- Coordinate with outside vendors for logistics and translation needs
- Plan future visit needs efficiently and track spending with monthly financial reporting
- Maintain effective communication across internal teams
- Manage additional projects and responsibilities as assigned
- Provide occasional evening or weekend emergency patient travel assistance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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