Entrance Attendant

Warren, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $17.00

Work Schedule

Weekend Shifts

Benefits

Comprehensive benefits package

on-demand pay program

Employee Discounts

Identity Theft Protection

Home and auto insurance

Pet insurance

retirement savings plan

Job Description

Corewell Health is a nationally recognized health system committed to delivering personalized healthcare to patients, members, and communities. With an ambitious vision for continued advancement and excellence, Corewell Health fosters a culture of collaboration, leadership, and innovation founded upon a shared mission to improve health, instill humanity, and inspire hope. The organization is dedicated to investing in its team members by providing comprehensive benefits and opportunities for personal and professional growth, emphasizing work-life balance, financial security, and overall well-being.

The role of Entrance Attendant at Corewell Health, based at the Royal Oak Hospital location, is essential in providing outstanding front... Show More

Job Requirements

High school diploma
Completion of department-based training with demonstrated competence
Ability to communicate effectively with diverse populations
Ability to maintain professionalism and diplomacy
Physical ability to assist patients and families
Availability to work variable shifts, including every other weekend
Compliance with health and safety standards

Job Qualifications

High school diploma
Completion of department-based training with demonstrated competence
Certification in Basic Life Support (BLS) from American Heart Association or American Red Cross preferred

Job Duties

Present an excellent first impression to all customers by greeting promptly with a warm and friendly reception
Provide Hospital way-finding for patients and visitors
Support patient, family, guest information needs, including appropriate hospital resources to assist in problem resolution
Maintain a clean and tidy first impression
Clean the lobbies, entrances and outside the doorways
Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy
Perform Service Recovery and conflict resolution for unhappy guests
Assist patients and families in and out of their vehicles as needed at the hospital entrances
Maintain proper traffic controls at entrances to avoid congestion and prohibit illegal parking
Work with the Security and Valet teams as needed
Round throughout the hospital and campus to locate wheelchairs and scooters
Clean them daily and tag for repair as needed
Maintain appropriate volumes of chairs and scooters at each active entrance
Provide liaison activities between clinical staff, physicians, and patient companions in surgical areas
Assist with Lost and Found services
Assist with cab, bus vouchers and other transportation as needed
Utilize effective communication skills to incorporate specific age, culture and developmental needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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