Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Weekend Shifts
Benefits
Flexible Schedule
Employee Discounts
Paid training
Career growth opportunities
inclusive workplace
fun work environment
Job Description
Five Star Parks & Attractions is a prominent leader in the amusement and hospitality industry, distinguished by its dedication to creating exceptional entertainment experiences across all its locations. Specializing in vibrant family entertainment centers (FEC), this company has earned a reputation for combining fun, safety, and outstanding customer service within dynamic and welcoming environments. Their commitment extends beyond mere entertainment to fostering an atmosphere of inclusivity, warmth, and professionalism where guests feel appreciated and valued as friends. The company’s core values emphasize empathy, continuous possibilities, individual guest satisfaction, and a workplace culture that is both fun and secure. Operating multiple... Show More
Job Requirements
- Must be at least 18 years or older
- Experience in entertainment industry is preferred
- Proficient in computer software including Microsoft Excel and CRM
- Solid time management organization and prioritization skills with ability to work with little or no direct supervision
- Excellent customer service orientation and focus on customer satisfaction
- Strong people skills with the ability to communicate details to guests without confusion
- Leadership qualities to train and coach new staff and existing party host staff
- Must be able to work holidays and weekends
- Position requires consistent activity such as walking bending and lifting
- Employment may require background check
Job Qualifications
- Experience in entertainment industry is preferred
- Proficient in computer software including Microsoft Excel and CRM
- Solid time management organization and prioritization skills
- Excellent customer service orientation and focus on customer satisfaction
- Strong people skills with the ability to communicate details to guests without confusion
- Leadership qualities to be able to train and coach new staff and existing party host staff on the expectations set by Fun Land and the party manager
Job Duties
- Contacting already booked events and providing detailed information about their upcoming event along with answering any questions from the party contact prior to their arrival
- Cashing out parties
- Maintaining the standards set by Fun Land on party execution
- Helping oversee the host staff with cleaning party areas delivering food setting up banquet spaces and any day of duties needed for event execution
- Handling any guest issues with their event with the support of the operation team
- Weekly administrative duties such as planning party area execution making game cards scheduling hosts contacting the party contact to discuss details of the event and answering questions about the event and the package details
- Answering of incoming phone calls and email messages about bookings and events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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