Entertainment Coordinator

Tulare, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $27.06 - $31.79

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical

Dental

Vision

Group life

Flexible spending plan (FSA)

401k

Paid Time Off

Job Description

Eagle Mountain Casino is a well-established entertainment and gaming venue known for providing exceptional experiences to its guests. As a prominent casino, the establishment operates around the clock, offering a variety of services that include gaming, dining, and entertainment experiences. The casino is committed to implementing high standards of customer service, quality, and professional excellence, ensuring that every visitor enjoys a memorable time. With a focus on community values and diversity, Eagle Mountain Casino embraces cultural inclusiveness and provides equal employment opportunities while giving preference to qualified Indian and veteran applicants in accordance with their established ordinances and policies.

The Entertainment Coordinator role at Eagle Mountain Casino is crucial to the success and vibrancy of the casino's overall event atmosphere. This position is responsible for the comprehensive planning, organization, and coordination of all concerts and entertainment events taking place within the casino. The Entertainment Coordinator works closely with various departments including marketing, production, guest services, and external vendors to ensure seamless event execution. In this role, the coordinator will oversee everything from negotiating entertainment contracts, maintaining communication channels among teams, to managing event logistics and artist hospitality.

This full-time position offers competitive weekly pay with eligibility for overtime, reflecting the dynamic and demanding nature of the role within a 24/7 operational environment. Flexibility in working hours is essential, as events often require nights, weekends, and travel. The coordinator plays a vital role in promoting the casino through targeted entertainment events that attract guests and enhance the casino's reputation. With responsibilities ranging from ticketing management to coordinating technical production requirements like sound and lighting, the Entertainment Coordinator ensures the quality and professionalism of each event.

Beyond event management, the role demands excellent interpersonal and communication skills to resolve guest and performer concerns, liaise with tour management, and collaborate effectively with internal teams. Understanding of marketing principles and digital tools is vital to supporting event promotions and partnerships with tourism and business organizations. The position also involves compliance with contractual obligations, financial processes related to entertainment agreements, and adherence to the casino’s standards for safety, confidentiality, and training.

Ideal candidates will have a background in entertainment coordination or casino marketing, with experience handling large-scale events, ticketing systems, and technical show elements. Bilingual skills in Spanish and English are considered advantageous. The role requires physical stamina and the ability to operate under stressful or fast-paced conditions while maintaining professionalism. Candidates must possess a valid driver’s license, be insurable, and be able to obtain gaming licensing through the Tule River Tribe Gaming Commission.

The Entertainment Coordinator at Eagle Mountain Casino contributes significantly to creating a captivating entertainment environment, ensuring that all events align with company goals and create value for guests and the business alike. The company offers a comprehensive benefits package including medical, dental, vision coverage, group life insurance, flexible spending accounts, 401k retirement plans, and paid time off, supporting the wellbeing and growth of its employees.

Job Requirements

Associate degree or equivalent experience in entertainment or marketing
Minimum 3 years experience in entertainment coordination or casino marketing
Proficient in managing ticketing systems
Valid driver license and insurable
Ability to work flexible hours including nights and weekends
Willingness to travel as required
Ability to obtain gaming license
Strong communication and organizational skills
Physical ability to lift 30 pounds and stand for long periods
Capacity to operate in fast-paced and stressful environments

Job Qualifications

Associate degree plus experience in entertainment field or 3 years casino marketing experience
Bilingual (Spanish/English) a plus
Knowledge and experience working with entertainment agents and tour management
Experience using and managing event ticketing system for businesses example ticket master or etix
Knowledge and experience coordinating sound and lighting for concerts
Excellent organizational, communication, interpersonal and guest service skills
Must be proficient in Microsoft Suite, internet, digital marketing, and office equipment
Must have a valid driver license and be insurable through Eagle Mountain Casino's insurance carrier
Willing to attend trainings and train others
Willing to work some nights and weekends
Willing to travel for events and trainings
Able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission

Job Duties

Responsible for planning annual entertainment and events as it pertains to the goals for the company and general marketing department
Responsible to ticketing system, information, costs, and audit reports
Responsible for flow of information by maintaining written and verbal communication amongst all departments to ensure efficient service
Act as a liaison between guest and management as relates to needs of concert guest complaints and concerns
Acts as a liaison for the client and property to ensure successful execution of the event/show
Negotiate and arrange all entertainment offers and agreements with and through entertainers or entertainment agents
Promote travel to the property through implementation of promotions and programs marketed through offices of tourism, convention bureaus, local visitors associations, travel agents, events planners, and local business organizations
Arrange for billing or payment in accordance with contract agreement (Deposits, Final payment, Commissions, and accounts payable)
Review, negotiates, and arranges all rider agreements
Coordinates all entertainment rider special request and requirements with tour management
Ensure signed contracts and W-9s are received before each event performance
Order and advance all event supplies needed for production and event operation
Coordinates and communicates with support departments involved in the execution of the events
Coordinates sound preparation for show production with house package and arrange for additional load-in prior to show
Coordinates lighting preparation for show production with house package and arrange for additional load-in prior to show
Advance show with artist Business Manager, Tour Manager, Road Manager, Production Manager and Technical FOH
Arrange hospitality, catering, hotel accommodations and travel arrangements for visiting entertainers
Facilitate and oversee entertainment venue and event layout depending on performance
Fulfilling request by entertainers, staff, and guest services during events
Assists with production requirements for event set up ticket distribution or collection
Retain information concerning all current promotions, entertainment, and events
Maintain the highest level of confidentiality and professionalism within the department
Must attend and be certified in all applicable trainings required
All other departmental duties as assigned