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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $27.06 - $31.79
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Group life
Flexible spending plan (FSA)
401k
Paid Time Off
Job Description
Eagle Mountain Casino is a well-established entertainment and gaming venue known for providing exceptional experiences to its guests. As a prominent casino, the establishment operates around the clock, offering a variety of services that include gaming, dining, and entertainment experiences. The casino is committed to implementing high standards of customer service, quality, and professional excellence, ensuring that every visitor enjoys a memorable time. With a focus on community values and diversity, Eagle Mountain Casino embraces cultural inclusiveness and provides equal employment opportunities while giving preference to qualified Indian and veteran applicants in accordance with their established ordinances and policies.
The ... Show More
The ... Show More
Job Requirements
- Associate degree or equivalent experience in entertainment or marketing
- Minimum 3 years experience in entertainment coordination or casino marketing
- Proficient in managing ticketing systems
- Valid driver license and insurable
- Ability to work flexible hours including nights and weekends
- Willingness to travel as required
- Ability to obtain gaming license
- Strong communication and organizational skills
- Physical ability to lift 30 pounds and stand for long periods
- Capacity to operate in fast-paced and stressful environments
Job Qualifications
- Associate degree plus experience in entertainment field or 3 years casino marketing experience
- Bilingual (Spanish/English) a plus
- Knowledge and experience working with entertainment agents and tour management
- Experience using and managing event ticketing system for businesses example ticket master or etix
- Knowledge and experience coordinating sound and lighting for concerts
- Excellent organizational, communication, interpersonal and guest service skills
- Must be proficient in Microsoft Suite, internet, digital marketing, and office equipment
- Must have a valid driver license and be insurable through Eagle Mountain Casino's insurance carrier
- Willing to attend trainings and train others
- Willing to work some nights and weekends
- Willing to travel for events and trainings
- Able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission
Job Duties
- Responsible for planning annual entertainment and events as it pertains to the goals for the company and general marketing department
- Responsible to ticketing system, information, costs, and audit reports
- Responsible for flow of information by maintaining written and verbal communication amongst all departments to ensure efficient service
- Act as a liaison between guest and management as relates to needs of concert guest complaints and concerns
- Acts as a liaison for the client and property to ensure successful execution of the event/show
- Negotiate and arrange all entertainment offers and agreements with and through entertainers or entertainment agents
- Promote travel to the property through implementation of promotions and programs marketed through offices of tourism, convention bureaus, local visitors associations, travel agents, events planners, and local business organizations
- Arrange for billing or payment in accordance with contract agreement (Deposits, Final payment, Commissions, and accounts payable)
- Review, negotiates, and arranges all rider agreements
- Coordinates all entertainment rider special request and requirements with tour management
- Ensure signed contracts and W-9s are received before each event performance
- Order and advance all event supplies needed for production and event operation
- Coordinates and communicates with support departments involved in the execution of the events
- Coordinates sound preparation for show production with house package and arrange for additional load-in prior to show
- Coordinates lighting preparation for show production with house package and arrange for additional load-in prior to show
- Advance show with artist Business Manager, Tour Manager, Road Manager, Production Manager and Technical FOH
- Arrange hospitality, catering, hotel accommodations and travel arrangements for visiting entertainers
- Facilitate and oversee entertainment venue and event layout depending on performance
- Fulfilling request by entertainers, staff, and guest services during events
- Assists with production requirements for event set up ticket distribution or collection
- Retain information concerning all current promotions, entertainment, and events
- Maintain the highest level of confidentiality and professionalism within the department
- Must attend and be certified in all applicable trainings required
- All other departmental duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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