Entertainment and VIP Travel Consultant
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $85,800.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Life insurance
Retirement savings program
Wellness resources
Colleague Assistance Program
Flexible work arrangements
Career development opportunities
Job Description
American Express Global Business Travel (Amex GBT) is a leading travel management company that specializes in providing corporate travel services to businesses worldwide. Known for its innovative approach to travel technology and commitment to excellence, Amex GBT fosters an inclusive and collaborative culture where employees are encouraged to bring their authentic voices to work. The company emphasizes inspiration from travel as a force for good, empowering employees to make a meaningful impact both within the industry and through their day-to-day roles. With a focus on professional growth and internal promotion, Amex GBT offers a supportive environment that values people, passion,... Show More
Job Requirements
- Passion for excellence in client service with ability to anticipate needs proactively
- Experience in corporate entertainment and production travel for three to five years
- Proficient in using Sabre GDS
- Excellent communication skills
- Strong attention to detail
- Integrity in handling traveler information
- Flexible to work afternoon shifts from 12pm to 12am
- Ability to work remotely
- US work authorization
Job Qualifications
- Three to five years of corporate entertainment and production travel experience
- Native expertise in Sabre Global Distribution System
- Professional communication skills both written and verbal
- Strong attention to detail
- Ability to act with integrity and protect personal traveler information
- Solid understanding of the travel industry particularly business and entertainment travel
- Ability to resolve customer issues quickly and independently or with suppliers
- Teamwork skills and openness to receiving feedback
Job Duties
- Advise and arrange travel for corporate business customers both individuals and groups
- Conduct analysis and research on travel options and proactively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel including air, road, rail, and accommodations
- Use Sabre Global Distribution System (GDS) to manage bookings
- Ensure compliance with customers' travel policies, service provider policies, and regulatory requirements
- Use positive telephone service techniques and respond to special customer requests
- Collaborate within the team to coach, mentor, and provide constructive feedback to improve service levels
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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