Great Wolf Resorts

Entertainment Ambassador

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf Lodge is a renowned chain of indoor water park resorts that specialize in family-friendly entertainment and memorable vacation experiences. Known for its distinctive blend of outdoor adventure and indoor attractions, Great Wolf Lodge creates an immersive atmosphere that caters to families with children, offering a safe, exciting, and engaging environment. With locations across the United States and Canada, Great Wolf Lodge focuses on creating lasting memories through unique activities, entertainment, and guest services that appeal to all ages. The resorts are acclaimed for their interactive water parks, exciting themed rooms, and a wide array of family-centric entertainment options,... Show More

Job Requirements

  • At least sixteen years or older (fifteen years for some aquatics roles)
  • Some High School education or equivalent
  • Comfortable speaking, dancing, and performing in front of large groups
  • Flexibility regarding scheduling including evenings, weekends, and holidays
  • Successful completion of a criminal background and drug screen
  • Ability to lift up to 50 lbs
  • Able to sit and or stand for long periods of time
  • Ability to fit and wear character suits
  • maintain composure while wearing suits including heat and humidity for up to 60 minutes
  • Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes

Job Qualifications

  • Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day
  • Some High School education or equivalent
  • Proven customer service skills and communication skills
  • Ability to read and interpret English language manuals relating to safety, operations, and procedures
  • Previous experience in a related field such as Entertainment, Dance, or Theater is preferred
  • Charismatic, enthusiastic attitude
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience as a Character and or working with children is preferred
  • Proven teamwork skills

Job Duties

  • Personally interact with Great Wolf Lodge guests
  • Willingness to perform child-friendly promotional activities on-site and in the community
  • Willingness to represent Great Wolf Lodge and our mission and core values in a positive manner on and off site
  • Perform all branded experiences consistently according to Standard Operating procedures
  • Perform high energy brand events and experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences
  • Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc
  • Responsible for all aspects of Character Appearances and Entertainment at the property
  • Perform character appearance duties according to Great Wolf Lodge standards
  • learn and perform signature character moves and non-verbal communication strategies
  • Act as a Guide for characters to and from designated meet and greet locations
  • Guides are the voice of the character, so must have the ability and will be expected to converse casually and appropriately with guests
  • Responsible for character costume operations including care, cleaning, maintenance, etc
  • Commit entirely to the assigned scheduled opportunities for specific characters to appear at on-site and off-site events
  • All character and guide duties are interchangeable
  • it is expected that each Pack Member is willing and able to fulfill both roles as needed
  • Participate in seasonal event activities throughout the year
  • Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events
  • When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance
  • Perform and or provide support to all necessary community appearances
  • Assist Entertainment team with inventory of event and activity materials
  • Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location