Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $115,000.00 - $1.00
Work Schedule
Standard Hours
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
ManageEngine is the IT management division of Zoho Corporation, a global technology company recognized for delivering innovative software solutions. With a customer base exceeding 280,000 worldwide, ManageEngine stands as a leader in IT management, dedicated to simplifying and enhancing the operational capabilities of organizations across various industries. The company has built a strong reputation for providing comprehensive IT management tools that help businesses monitor, manage, and secure their IT infrastructure efficiently, promoting digital transformation and operational excellence at scale.
ManageEngine’s suite of products includes solutions for network performance monitoring, IT service management, endpoint management, security information and event managem... Show More
ManageEngine’s suite of products includes solutions for network performance monitoring, IT service management, endpoint management, security information and event managem... Show More
Job Requirements
- At least 2 years of relevant experience
- knowledge of ITIL principles
- ability to travel extensively within assigned states
- capacity to work remotely
- willingness to collaborate during overlapping IST hours
- eligibility to work in the United States
Job Qualifications
- Willingness to learn new technology and industry trends
- 2-4 years of experience in business development, technical support, sales, or customer support
- good understanding of ITIL concepts
Job Duties
- Manage account relationships using ManageEngine tools
- work closely with technical leads to file RFPs
- coordinate with support teams for customer escalations
- be responsible for revenue output
- accommodate overlapping work hours with IST where necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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