Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
Murfreesboro Medical Clinic (MMC) is a reputable healthcare establishment dedicated to providing high-quality medical services to the residents of Middle Tennessee. The clinic specializes in a range of medical disciplines with a strong commitment to community health, wellness, and accessible patient care. MMC prides itself on a progressive approach to advances in medicine, responsive patient care, collaborative partnerships with healthcare providers, and a team-oriented management style. The clinic upholds professional, ethical, and socially responsible values, ensuring a positive and open work environment where patient-centered care is paramount.
Within MMC, the Otolaryngology (ENT) department plays a crucial role in diagnosing... Show More
Within MMC, the Otolaryngology (ENT) department plays a crucial role in diagnosing... Show More
Job Requirements
- High school diploma or GED
- experience preferred but not required
Job Qualifications
- High school diploma or GED
- excellent customer service skills
- strong skills in communicating effectively with co-workers, providers, and patients
- ability to conduct daily functions in an appropriate, professional, and compassionate manner
- ability to manage/prioritize multiple tasks in an efficient and timely manner
- teamwork attitude
- flexibility to respond to changing demands
- ability to react calmly and competently in stressful situations
- effectively utilize computer systems and programs that are necessary to complete daily tasks
Job Duties
- Represent MMC in a courteous and professional manner
- greet guests and incoming calls in a polite, prompt, and helpful manner
- take accurate messages which include all required information
- process voicemails and faxes
- be at your workstation on time and prepared to start the day
- email communication is utilized in this department for important messages and updates, staff members are expected to read emails frequently
- be flexible when asked to stay past your scheduled work time as needed to accommodate the needs of patients
- prepare and process fee tickets, patient forms, etc. for patient appointments prior to appointment date and any other requests indicated on the fee ticket
- schedule appointments to include detailed information
- maintain and update current information on physicians’ schedules ensuring that patients are scheduled properly and appointments confirmed
- collect co-payments, deductibles, co-insurance, or other patient responsible balances when necessary
- correctly file fee tickets, stock copier, empty shred box, stock reminder cards, doctor cards, and other items needed daily
- correctly process payments and receipts
- prepare daily deposit and maintain cash bag/Phreesia balance
- provide prompt, efficient, and accurate patient service
- meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
- keep your work area and the clinic clean
- be knowledgeable of and adhere to all HIPAA and OSHA guidelines
- be knowledgeable of and adhere to all MMC policies and procedures
- with instruction, perform other duties as required or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter