Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $43,884.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Paid holidays
flexible spending accounts
Job Description
Texas A&M University - Central Texas is a reputable public university committed to providing comprehensive educational opportunities and fostering student success. It serves the Central Texas region through a focus on academic excellence, innovative programs, and strong community engagement. As part of the Texas A&M University System, this institution emphasizes research, accessibility, and student-centered service. The university's Enrollment Management department plays a key role in supporting student recruitment and retention efforts by guiding prospective and admitted students through the enrollment process with personalized support and resources. With a focus on student success, the university promotes equity, access, and collaboration across... Show More
Job Requirements
- Bachelor's degree or equivalent combination of education and experience
- three years of related experience
- authorized to work for any US employer
- ability to travel occasionally for university events and off-site enrollment activities
- availability to work evening and weekend hours as needed
- ability to work on campus at Temple College
- commitment to supporting diverse student populations
- effective communication skills
- proficiency in CRM and student information systems
Job Qualifications
- Bachelor's degree or equivalent combination of education and experience
- three years of related experience
- comprehensive knowledge of admissions, enrollment, and student success processes in higher education
- strong interpersonal and communication skills, with the ability to engage diverse student populations
- excellent organizational and time management skills with attention to detail
- proficiency in CRM platforms (e.g., Slate), Banner, and Microsoft Office Suite
- ability to work independently while maintaining collaboration across departments
- demonstrated commitment to equity, access, and student-centered service
- experience working in higher education with CRM-based caseload management, financial aid processes, and cross-departmental student support models (preferred)
Job Duties
- Serves as the primary point of contact for admitted students within an assigned caseload or region
- provides individualized guidance to help students complete all post-admission steps including accepting admission, submitting transcripts, meeting residency requirements, finalizing financial aid, and registering for classes
- utilizes the university's CRM and student information systems to monitor student progress through the enrollment funnel
- proactively communicates with students via email, phone, text, and virtual appointments to provide reminders, resolve issues, and ensure completion of required steps
- coordinates and conducts admitted student meetings, workshops, and enrollment-focused outreach campaigns
- collaborates closely with financial aid, advising, registrar, and student success departments to facilitate smooth handoffs and ensure that students receive consistent, accurate information
- maintains thorough documentation of all student interactions within the CRM
- participates in cross-functional meetings to improve communication flow and process efficiency across enrollment touchpoints
- provides regular updates and feedback on recurring student issues to improve institutional processes and communication strategies
- assists in planning and executing events for admitted students including orientation sessions, enrollment days, and virtual onboarding experiences
- participates in yield-focused outreach campaigns designed to increase enrollment conversion rates
- monitors event participation and follows up with attendees to guide them through final enrollment steps
- supports re-enrollment campaigns for stop-outs or students needing additional support
- tracks and reports progress-to-enrollment metrics for assigned students
- identifies and escalates enrollment barriers impacting conversion and retention
- utilizes data dashboards to identify trends, measure communication effectiveness, and recommend process improvements
- engages in continuous professional development to remain informed about enrollment trends, policies, and technology systems
- participates in departmental meetings, trainings, and institutional initiatives as assigned
- performs other duties as assigned to support the goals of the Enrollment Management division
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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