Enrollment and Events Specialist – Enrollment Management Group
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
Employee wellness programs
Tuition Assistance
Job Description
Duquesne University, founded in 1878 by the Congregation of the Holy Spirit, is a distinguished Catholic institution known for its commitment to academic excellence, service, and fostering a diverse and ecumenical campus community. Located in Pittsburgh, Duquesne integrates moral and spiritual values with a strong dedication to respecting world concerns and providing a supportive educational environment. The university is deeply invested in its mission to provide equality of opportunity both as an educational institution and as an employer, emphasizing a spirit of service and community engagement throughout its operations.
Within this vibrant university setting, the Campus Visit Experience and Enr... Show More
Within this vibrant university setting, the Campus Visit Experience and Enr... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of relevant work experience
- Experience with Banner and/or Slate preferred
- Ability to maintain a high level of energy and enthusiasm with a positive approach to work
- Exceptional interpersonal and communication skills both oral and written
- Professional demeanor with ability to deal with people courteously and tactfully
- Ability to work with diverse populations including students, faculty, and staff
- Strong information technology skills with proficiency in Microsoft Office Suite and integrated databases
- Ability to exceed recruitment goals and engage in creative problem solving
- Ability to contribute actively to the mission of the university
Job Qualifications
- High school diploma or equivalent
- 1-3 years of relevant work experience
- Experience with Banner and/or Slate preferred
- Ability to maintain high energy and a positive approach to work
- Exceptional interpersonal and communication skills both oral and written
- Professional demeanor with courteous and tactful interaction
- Ability to work with diverse populations with sensitivity and respect
- Strong information technology skills including proficiency in Microsoft Office Suite and integrated databases
- Ability to work independently or as part of a team
- Strong organizational and time management skills
- Ability to establish and maintain effective working relationships with the university community
- Commitment to the mission and spirit of Duquesne University
Job Duties
- Answer multiple phone lines, screen and refer calls, take messages for office
- Provide front-line assistance via in-person and digital engagement channels including phone, email, live chat, inbox, and Slate and Banner systems
- Assist in managing student ambassadors conducting campus tours and ensure excellent customer service
- Provide support for undergraduate admissions, graduate admissions, and financial aid during peak seasons
- Deliver excellent customer service to all visitors, greet them, answer routine questions, and distribute informational materials
- Provide logistical and clerical support for CVEEEM visits and events
- Participate in special admission events such as DUQ Days, Counselor Visits, and Admitted Student Days
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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