You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hilton Garden Inn Dublin is part of a renowned hospitality group operated by MCR, the third-largest hotel owner-operator in the United States. Established in 2006, MCR boasts a substantial portfolio valued at $5.0 billion, encompassing 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities. The company operates hotels under prestigious Marriott and Hilton brands, alongside numerous independent hotels. MCR has been recognized for its innovation and excellence, including awards such as Fast Company's 10 Most Innovative Travel Companies of 2020 and multiple accolades from Marriott and Hilton. This highlights a commitment to quality, innovation, and exceptional... Show More
Job Requirements
- Technical, trade or vocational school degree preferred
- At least 2 years of work-related experience in commercial facility, hospitality or related field preferred
- Must have a positive attitude and willingness to learn
- Must be able to understand and follow established guidelines and procedures
- Must work well in stressful, high-pressure situations
- Must be effective at listening to, understanding, clarifying and resolving concerns of co-workers and guests
- Must be able to convey information and ideas clearly
- Must have a desire to serve all guests
- Must be 18 years of age or older
- Must be willing to work a varied schedule including evenings, nights, weekends and holidays
- Must arrive and clock in on time for every shift and clock out at the scheduled time unless otherwise directed
- Must clock in/out for breaks at designated times
- Must provide sufficient notice when calling out for a scheduled shift
Job Qualifications
- Technical, trade or vocational school degree preferred
- At least 2 years of related work experience in commercial facilities, hospitality or related field preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Effective listening, conflict resolution, and communication skills
- Desire to provide exceptional hospitality and guest service
- Must be 18 years of age or older
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Ability to arrive and clock in/out on time and follow break schedules
- Provide sufficient notice when calling out for shifts
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure a welcoming environment
- Work collaboratively to contribute to high guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support all groups and events at the hotel
- Use relevant technology efficiently
- Answer incoming calls with friendly and professional phone etiquette
- Keep all workspaces, front and back of house, clean and well-organized
- Participate in teamwork to clean guest rooms and public areas as needed
- Always greet guests warmly, even while performing cleaning duties
- Complete all operational checklists accurately and on time every shift
- Submit accurate and timely shift handover reports
- Wear a clean, approved uniform, be well-groomed, and wear a nametag
- Communicate clearly, honestly, and professionally with team members
- Demonstrate a can-do attitude by stretching beyond traditional roles
- Collaborate effectively to create a welcoming guest environment and a positive workplace
- Respond to guest repair requests promptly and document completion
- Keep preventative maintenance work up to date following the hotel’s PM program
- Follow safety and health codes rigorously, including pool and spa area protocols
- Report any emergency or safety concerns promptly
- Conduct full property walks at the start and end of shifts, noting maintenance needs
- Maintain cleanliness and organization of maintenance areas during and after shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All