Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy at Hawaii Kai is a premier senior living community thoughtfully situated on a beautifully landscaped campus in Hawaii. Managed by Oakmont Management Group, a recognized leader in the senior living industry, Ivy at Hawaii Kai offers exceptional quality, comfort, and care with five-star services and amenities. This vibrant community provides residents with a rewarding lifestyle supported by individualized comprehensive care that fosters continued independence and well-being. Residents at Ivy at Hawaii Kai enjoy meaningful lifestyles enriched by the supportive environment, engaging activities, and strong relationships cultivated throughout the community. The community upholds core values including Authenticity, Teamwork, Compassion, Commitment,... Show More
Job Requirements
- Must be outgoing and social individual
- Must complete all pre-hire requirements including criminal background clearance
- Must pass criminal background check and health screening including physical and TB tests
- Ability to work weekday weekend or combination schedules
- Must comply with health and safety protocols including vaccination and PPE use
- Must be highly motivated and able to work with little direction
- Must have good communication and interpersonal skills
Job Qualifications
- Senior living industry experience preferred
- Customer service experience in similar setting such as luxury hotel day spa or country club required
- Proficiency with current technology and applications
- Sales or marketing experience in related field highly desirable
- Ability to coordinate events or activities a plus
- Excellent organizational and time management skills
- Ability to work independently and with urgency when needed
Job Duties
- Use magnetic personality to create positive relationships with new residents assisting in pre-move-in process and communications
- Provide personalized new resident orientation to help acclimate residents to apartment community activities fellow residents and team members
- Maintain daily interactions with residents during first 30 days ensuring engagement in activities social networking and use of community amenities
- Identify residents at risk of departure and develop personalized re-engagement strategies
- Coordinate with families and internal teams to support transition and ongoing resident needs
- Monitor resident satisfaction and adjust outreach as needed to exceed expectations
- Use technology to connect seniors to applications for maintaining communication
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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