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EMT or Paramedic - Emergency Communications Specialist - LifeForce - Full-time
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $66,500.00 - $102,000.00
Work Schedule
Rotating Shifts
On-call
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
Erlanger Health System is a leading regional healthcare provider committed to delivering comprehensive and innovative medical services across southeastern Tennessee and beyond. Recognized for its excellence in patient care, research, and education, Erlanger operates one of the most advanced medical facilities serving the Chattanooga area and the surrounding region. It offers an extensive range of specialized medical programs including trauma, neurology, cardiovascular care, and more. The organization prides itself on integrating cutting-edge technology with personalized healthcare to meet the diverse needs of the communities it serves, focusing on safety, quality, and innovation. Erlanger’s commitment to emergency preparedness and disaster response... Show More
Job Requirements
- Current advanced EMT or EMT-paramedic licensure in Tennessee
- Current BLS certification
- Certified Flight Communicator certification within one year of employment
- Completion of FEMA ICS-100, ICS-200, ICS-700, ICS-800 courses within 60 days of employment
- Valid driver’s license
- Minimum of two years public safety or emergency communications center experience
- Knowledge of EMS and pre-hospital medicine principles
- Ability to work variable shifts including nights, weekends, holidays and on-call
- Ability to respond to off-site incidents with mobile communication units
- Strong communication and coordination skills
- Ability to maintain accurate records and reports
Job Qualifications
- Graduate of an accredited Advanced EMT or EMT-Paramedic training program
- Emergency Medical Dispatch certificate preferred
- APCO Certified Public Safety Telecommunicator preferred
- Associates or Bachelors degree preferred
- Minimum of two years public safety field or emergency communications center experience
- Knowledge of pre-hospital EMS practices and incident command system operations
- Experience with computer aided dispatch and electronic health record systems
- Experience in hospital emergency department or healthcare outpatient settings preferred
- Supervisory experience in EMS or public safety preferred
Job Duties
- Facilitate air medical flight request intake and coordinate flight following per FAA Part 135 regulations
- Manage event medicine and special operations team communications
- Coordinate regional medical control and consultation between EMS providers and hospitals
- Oversee emergency medical service resource coordination for mass casualty incidents and disasters
- Act as the central point of coordination for Erlanger emergency and disaster preparedness communications
- Maintain accurate and compliant flight and medical communication records
- Support interoperability and communication among emergency responders and healthcare teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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