Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
flexible scheduling
competitive compensation
Immediate EMT/Paramedic job placement
Multiple station locations with the ability to transfer throughout company
Opportunity to work overtime
Health Insurance
Dental Insurance
Life insurance
Tuition Reimbursement
Opportunity for career growth
Job Description
Superior Ambulance Service is a well-established and highly respected emergency medical services (EMS) provider founded in 1959. Starting with just one ambulance, the company has grown to become the largest independent, locally owned, and operated EMS provider in the Midwest. Superior Ambulance operates an extensive fleet of over 800 ambulances staffed by more than 3,000 licensed Emergency Medical Technicians (EMTs), Paramedics, and Nurses. The company serves multiple states, including Illinois, Indiana, Ohio, Michigan, and Wisconsin, and operates from more than 55 locations. Its services include a broad spectrum of emergency medical transportation options such as critical care, helicopter, and fixed-wing... Show More
Job Requirements
- High School Diploma or GED
- Ability to excel in high-stress environment
- Typing skills of 30 wpm or better
- Must pass 2-3 weeks of training
- Pleasant, professional phone manner
- Ability to learn policies and procedures for facilities and recognizing when to apply them
- Adapt to frequently changing policies
- Medical background a plus
Job Qualifications
- Pleasant, professional phone manner
- Detail oriented
- Typing skills of 30 wpm or better
- Ability to excel in high-stress environment
- Adapt to frequently changing policies
- Ability to learn policies and procedures for facilities and recognizing when to apply them
- Medical background a plus
- Must pass 2-3 weeks of training
- EMD certification will be provided by Superior within 1 year of employment
- High School Diploma or GED
Job Duties
- Answer, screen, and direct calls for entire company
- Distinguish the need for emergency transportation
- Pre-arrange transport for facilities while determining the level of care needed for the patients
- Arrange specialty and critical care transportation
- Provide information and assistance for customer service inquiries as needed
- Communicate with multiple departments and EMS personnel
- Provide supportive information to customers to assist them in arranging appropriate transport
- Develop effective solutions for customer service issues
- Direct calls to Flight Desk as appropriate
- All other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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