Job Overview
Compensation
Type:
Salary
Rate:
Range $53,400.00 - $70,800.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Signing bonus
Career Development
Retirement Plan
Employee assistance program
Job Description
UMass Memorial Health is a leading healthcare system in Central Massachusetts, known for providing exceptional patient care, promoting academic excellence, and advancing leading-edge medical research. With over 20,000 employees, UMass Memorial Health is committed to acting as one unified health system dedicated to healing patients, supporting the community, and fostering a positive working environment for its staff. The organization prides itself on creating opportunities for career growth and professional development, making it an attractive employer for healthcare professionals who aspire to make a meaningful impact in their field.
The Communications Center at UMass Memorial Health plays a critical role... Show More
The Communications Center at UMass Memorial Health plays a critical role... Show More
Job Requirements
- High school graduate
- Must obtain and maintain Enhanced E-911 certificate within 1-2 months
- Must obtain and maintain APCO Public Safety Telecommunicator 1 certificate within 1-2 months
- Must obtain and maintain Emergency Medical Dispatch/Pre arrival Instruction Certificate within 1-2 months
- Must obtain and maintain CPR certification
- Exceptional customer service skills
- Ability to interact with all personnel levels
- Ability to work independently and prioritize workload
- Computer proficiency
- Knowledge of hospital and interdepartmental functions
Job Qualifications
- High school graduate
- Current Enhanced E-911 certificate from the Massachusetts Statewide Emergency Telecommunications board
- Current APCO Public Safety Telecommunicator 1 certificate
- Emergency Medical Dispatch/Pre arrival Instruction Certificate from the International Academies of Emergency Dispatch
- CPR certification
- Exceptional customer service skills including strong interpersonal and communication skills
- Ability to interact with all levels of personnel from physician to patient
- Ability to function independently and prioritize workload under stress
- Computer proficiency
- Thorough knowledge of hospital and interdepartmental functions
- Preferred: Massachusetts certified EMT-Basic
- Preferred: 1 year emergency medical dispatch experience
- Preferred: APCO PST 1, EMD and State 9-11 certifications
Job Duties
- Receives E-911 calls and verifies caller information
- Provides emergency medical dispatch instruction to callers
- Dispatches the closest appropriate emergency ambulance
- Coordinates first responders such as police and fire departments
- Dispatches emergency helicopters and coordinates landing zones
- Gathers patient information and develops flight plans
- Maintains call logs and enters data into dispatch programs
- Notifies receiving agencies of patient information and arrival times
- Pagers appropriate trauma teams for incoming patients
- Assists with ground ambulance and Life Flight staff coverage when requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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