Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Global Medical Response (GMR) is a leading provider of emergency and patient relocation services worldwide, employing more than 38,000 dedicated professionals. As a company, GMR is committed to delivering compassionate, high-quality medical care and support through its integrated healthcare solutions, fire services, disaster response, and seamless medical transportation operations. At the core of GMR's mission is a commitment to caregivers — those who provide immediate assistance and care to patients in critical moments. This commitment extends throughout the organization, fostering a team environment of medical experts, pilots, dispatchers, and mechanics who are ready to respond rapidly to emergencies and patient... Show More
Job Requirements
- High school diploma or equivalent
- One year experience as an EMS or Public Safety Dispatcher
- Skilled in English reading and writing
- Clear communication skills for radio and telephone
- Accurate data handling skills
- Ability to use assigned equipment efficiently
- Capable of multitasking
- Good typing speed and accuracy
- Basic computer knowledge
Job Qualifications
- One year experience as an EMS or Public Safety Dispatcher
- High school diploma or equivalent
- Skilled in reading and writing English
- Clear communication ability on radio and telephone
- Accurate information recording, transmission, and reporting skills
- Efficient use of assigned equipment
- Ability to manage multiple tasks simultaneously
- Good typing skills with speed and accuracy
- Basic computer application knowledge
Job Duties
- Respond to customer needs accordingly
- Understand and implement Emergency Medical Dispatch concepts as per GMR standards
- Allocate EMS resources following decision-making rules and approved protocols
- Ensure completeness and accuracy of paperwork before shift completion
- Complete accurate data entry including State Run Report data
- Generate and verify reports for accuracy
- Assist in locating incident scenes and selecting safe, fastest routes
- Relay instructions from supervisors and emergency information
- Maintain knowledge of company policies, procedures, and rules
- Follow established formats in receiving service requests
- Operate assigned equipment including computer, printers, 911 devices, and telephones
- Adhere to company policies and procedures
- Maintain competency through continuing education and seminars
- Exhibit positive behavior and interpersonal service
- Comply with information systems security policies
- Perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: