Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Job Description
Global Medical Response (GMR) is a leading provider of emergency and medical transportation services with a workforce exceeding 38,000 employees worldwide. The company operates at the forefront of emergency healthcare, delivering compassionate and high-quality medical services to communities globally. GMR's extensive portfolio includes ambulance transport, fire services, integrated healthcare solutions, and disaster response. Their mission centers on providing care at a moment's notice, emphasizing the role of caregivers who are dedicated to being there whenever and wherever help is needed. The organization prides itself on its ability to connect skilled emergency medical experts, pilots, dispatchers, and mechanics to serve a... Show More
Job Requirements
- High school diploma or equivalent
- One year experience as an EMS or public safety dispatcher
- Skilled in reading and writing English
- Ability to communicate clearly on the radio and telephone
- Ability to record, transmit, and report information accurately
- Ability to efficiently utilize assigned equipment
- Ability to manage multiple tasks simultaneously
- Good typing skills with speed and accuracy
- Ability to understand basic computer applications
Job Qualifications
- One year experience as an EMS or Public Safety Dispatcher
- High school diploma or equivalent
- Skilled in reading and writing English
- Ability to communicate clearly on the radio and telephone
- Ability to record, transmit, and report information accurately
- Ability to efficiently utilize all assigned equipment
- Ability to manage multiple tasks simultaneously
- Good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls
- Ability to understand basic computer applications
Job Duties
- Respond to customer needs accordingly
- Understand and adequately implement the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch and as customized by GMR
- Allocate EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols
- Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift
- Responsible for accurate and complete data entry for the shift including State Run Report data entry as assigned
- Responsible for generating applicable reports and checking for accuracy
- Assist in locating scene of incidents and selecting the safest, fastest route using all available locator aids
- Relay instructions from supervisors, messages and emergency information
- Maintain a current working knowledge of all company policies, procedures, rules, regulations, and memorandums
- Follow established parameters/formats in receiving requests for service
- Responsible for knowledge and use of equipment including computer, printers, 911 equipment, recording devices, telephones, and other assigned equipment
- Adhere to all company policies and procedures
- Maintain competency and enhance professional growth through continuing education, conferences, and seminars
- Maintain positive behaviors and commitment to interpersonal service toward customers, visitors, and coworkers
- Adhere to and comply with information systems security policies and procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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