Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $91,000.00 - $104,000.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Job Description
LSG Sky Chefs is one of the world’s leading airline catering and hospitality providers, with a well-established reputation for quality and innovation in the industry. Recognized as the "Airline Caterer of the Year in North America" for both 2023 and 2024, the company prides itself on delivering exceptional culinary experiences and outstanding customer service to airlines and their passengers across North and Latin America. Operating with a strong commitment to excellence, LSG Sky Chefs continually strives to innovate in its services and processes, thanks to the dedication and professionalism of its skilled workforce. The company fosters a dynamic work environment... Show More
Job Requirements
- Bachelor’s degree preferred
- minimum of 3 years of experience driving employee engagement and retention
- previous leadership or management experience
- ability to work flexible hours including day and night shifts
- ability to wear required PPE and comply with GMP requirements in production areas
- strong communication and interpersonal skills
- proficiency in Microsoft Office applications
- ability to multi-task and manage multiple priorities
- willingness to perform other related duties as assigned
Job Qualifications
- Minimum of 3 years’ experience in a related field or role - must have previous experience driving engagement efforts, retention, and morale
- previous leadership or management experience required will be collaborating with department leaders and senior leaders
- comfortable working in a service industry or production environment
- basic to intermediate skills in Microsoft programs
- a bachelor’s degree preferred
- must be able to work flexible hours to accommodate a 24/7 operation in multiple buildings - typical schedule is day shift, but night shift visits will be required
Job Duties
- Collaborate with CSC leadership to build and execute effective initiatives focused on increasing engagement with employees - focus groups, surveys, etc.
- leading monthly engagement efforts to include planning and coordination
- foster a partnership with operations leaders to launch and support the "Buddy" new hire onboarding program in their departments
- ensure compliance with program fundamentals and payments
- interact with new hires routinely within the operation
- follow up on a weekly basis to recap and evaluate orientation and training, answer questions, and address concerns
- lead the weekly Employee Experience Internal Feedback Loop (IFBL) meeting to address new hire orientation evaluations and program updates, feedback, and ideas with leadership
- administer and report weekly Employee Engagement scorecard on new hires engagement level and other KPIs
- send weekly reports to senior leaders on engagement trends, issues, training needs, etc.
- be a supportive point of contact for newly hired employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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