Employee Experience Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
long-term disability insurance
short-term disability insurance
401k with match
Life insurance
Paid Time Off
Paid holidays
paid volunteer day
discount programs
Four-week paid sabbatical
HSA/FSA account eligibility
Employee assistance program
Employee benefit resource groups

Job Description

Circles is a dynamic and forward-thinking company dedicated to creating enriching employee experiences that foster community, engagement, and personal growth. As a respected organization, Circles places significant emphasis on the well-being and satisfaction of its associates, setting a standard in innovative employee services. Located on-site with a welcoming environment, Circles champions a culture where every team member is valued, and synergy between staff and leadership is a priority. The company is known for its commitment not only to high-quality services but also for providing employees with comprehensive benefits and opportunities for continued learning and development. Circles thrives on building meaningful... Show More

Job Requirements

  • manage and prioritize multiple tasks daily
  • meet or exceed productivity and quality standards
  • excellent written and oral communication skills
  • knowledge of Microsoft Office Suite, internet searching, and typing
  • strong verbal and written communication and organizational skills
  • ability to adhere to schedule
  • active listening
  • desire for continuous learning and improvement
  • flexibility to adapt to changing tasks and priorities
  • high school diploma or GED
  • two years of customer service experience
  • prior front desk, concierge, or hospitality experience preferred
  • proven ability to provide quality service in a fast-paced environment
  • must have reliable transportation
  • perform other miscellaneous duties as assigned

Job Qualifications

  • high school diploma or GED
  • two years of customer service experience
  • prior front desk, concierge, or hospitality experience preferred
  • excellent written and verbal communication skills
  • strong organizational skills
  • proficiency with Microsoft Office Suite and internet research
  • ability to manage multiple priorities
  • professional and confident communicator
  • active listening skills
  • adaptability to changing priorities
  • proven ability to provide quality service in a fast-paced environment

Job Duties

  • research travel plans and write local restaurant articles
  • host onsite promotional tables
  • conduct virtual presentations on concierge services
  • engage with onsite leads for program coordination
  • find and promote fun events for associates
  • maintain accurate and detailed records
  • perform miscellaneous duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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