
Emergency Medical Services (EMS) Outreach & Partnership Coordinator
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $32.00 - $44.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
Comprehensive benefits package
Job Description
Billings Clinic-Logan Health is a leading healthcare system in Montana dedicated to providing quality and compassionate care to all individuals across the region. Renowned for its commitment to reimagining healthcare through connection, service, and innovation, Billings Clinic-Logan Health serves as a cornerstone of emergency medical services (EMS) in the area. The organization strives to foster a culture of kindness, trust, collaboration, and excellence, ensuring that every community member receives timely and specialized emergency medical care. By integrating advanced EMS programs and supporting specialty care networks including trauma, stroke, sepsis, STEMI, and pediatrics, the clinic continuously works to enhance healthcare outcomes... Show More
Job Requirements
- Current driver’s license required
- Driving record for the past 36 months must not include major violations (e.g., DUI, felony convictions involving a motor vehicle, license suspension, or three+ speeding/moving violations)
- Personal vehicles used for business must carry state minimum insurance coverage
- Minimum three years of healthcare-related experience in outreach, community engagement, or service development
- Five years of experience in emergency medical services or acute care hospital services
- Associate or bachelor’s degree in a healthcare-related field or equivalent combination of education and experience providing comparable knowledge and skills
Job Qualifications
- Associate or bachelor’s degree in a healthcare-related field or equivalent combination of education and experience providing comparable knowledge and skills
- Five years of experience in emergency medical services (air or ground) or five years of experience in acute care hospital services, including patient care coordination, interfacility transfers, or clinical operations
- Minimum three years of healthcare-related experience in outreach, community engagement, or service development
- Prior experience developing and implementing strategies to expand service utilization and improve care coordination preferred
- Experience representing specialized healthcare or EMS programs at the regional or state level preferred
- Advanced understanding of specialty care networks (trauma, stroke, STEMI, pediatrics) and associated EMS protocols preferred
- Proficiency in Microsoft Office Suite and strong writing, editing, and proofreading skills
- Excellent organizational, interpersonal, and communication skills with the ability to act with integrity, empathy, and professionalism
- Demonstrated ability to work both independently and collaboratively
Job Duties
- Develop, coordinate, and implement strategic initiatives to support air and ground ambulance services across the system
- Build and maintain relationships with referring agencies, healthcare facilities, and EMS providers
- Plan and participate in educational offerings and events that strengthen customer and referral relationships
- Collaborate with internal quality improvement teams focused on specialty programs (trauma, stroke, sepsis, STEMI, pediatrics)
- Identify opportunities to increase awareness and utilization of EMS programs and track outreach metrics
- Represent EMS programs at community events, health fairs, fundraisers, and system events
- Support communication, marketing, and engagement activities through consistent, data-informed outreach
- Foster a positive culture within the EMS team and the communities served
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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