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Ascension

Emergency Dispatcher

Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Paid Time Off
Health Insurance
Retirement benefits
Disability insurance
Employee assistance program
Parental leave
Tuition Reimbursement

Job Description

Ascension Saint Thomas is a prominent and trusted healthcare system with a rich history spanning over 125 years, dedicated to providing exceptional care to communities in Middle Tennessee. As the only faith-based, non-profit health system in the region, Ascension Saint Thomas plays a vital role in the healthcare landscape by offering a comprehensive network of hospitals, affiliated joint ventures, medical practices, clinics, and specialty care facilities. This system is part of Ascension, a leading national non-profit, faith-based health system, which consists of thousands of associates delivering compassionate and personalized care across a variety of healthcare settings including hospitals, clinics, and... Show More

Job Requirements

  • High school diploma equivalency or 1 year of applicable cumulative job specific experience required
  • Required professional licensure/certification can be used in lieu of education or experience if applicable
  • Ability to work night shifts
  • Effective communication skills
  • Ability to operate emergency communication equipment
  • Ability to maintain accurate documentation
  • Ability to multitask under pressure

Job Qualifications

  • High school diploma equivalency or 1 year of applicable cumulative job specific experience
  • Professional licensure/certification can be used in lieu of education or experience if applicable
  • Strong communication skills
  • Ability to work night shifts
  • Proficiency in handling emergency communication systems
  • Attention to detail and accuracy

Job Duties

  • Receive and respond to emergency and non-emergency telephone and radio calls for medical assistance
  • Respond to calls in a time-sensitive manner
  • Ensure appropriate and accurate routing of calls
  • Dispatch emergency units and coordinate air medical flights as appropriate and per established algorithms
  • Maintain documentation of calls and physician/service referral for legal, medical and statistical purposes
  • Follow up with referring entities for ease of access, marketing, evaluation, and quality improvement

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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